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Starling Connect Identity Manager Integrated - Starling Connect for Active Roles Administration Guide

Pipedrive

Pipedrive is a cloud-based sales management tool offered on a web platform and as a mobile app.

Supervisor Configuration Parameters

To configure the connector, following parameters are required:

  • Connector name

  • API key

  • SCIM URL (Cloud application's instance URL used as targetURL in payload)

Supported Objects and Operations

Users
Table 48: Supported operations for Users

Operation

VERB

Create

POST

Update

PUT

Delete

DELETE

Get user by Id

GET

Get all users

GET

Mandatory Fields

Users
  • Emails.value
  • DisplayName

Connector Limitations

  • The Groups object type is not supported.

  • Pagination is not supported.
  • Deleted user object can be retrieved using Get user by ID.
  • Creation of a duplicate user does not return an error. Instead, the existing object is returned.

  • Deactivated or Deleted users can be deactivated or deleted multiple number of times.

  • Deactivated or Deleted users can be activated again.

  • The Update operation supports only the change of active flag field.

SuccessFactorsHR

SuccessFactorsHR is an integrated human-resources platform. It offers users tools for onboarding, social business, and collaboration along with tools for learning management, performance management, recruiting, applicant tracking, succession planning, talent management, and HR analytics. It is also cloud-based.

Supervisor Configuration Parameters

To configure the connector, following parameters are required:

  • Connector Name
  • Username
  • Password

  • SuccessFactorsHR instance URL (https://apps.support.sap.com/sap/support/knowledge/public/en/2215682)

  • Minimal Attributes

    NOTE: The default value is false. When the value is set to true, only the minimal set of attributes for all the objects including Employee, Department, Location, CostCenter will be queried from the SuccessFactorsHR system.

 

Table 49: Minimal set of attributes for the objects

SuccessFactorsHR

Attributes
Location externalCode, name, description, timezone, geozoneFlx, status
Employee EmpJob attributes: userId, department, costCenter, businessUnit, location, division, startDate, endDate, managerId, jobTitle, contractType, company
User attributes: userId, username, defaultFullName, hireDate, lastModified, status, department, location, firstName, lastName, mi, suffix, email, addressLine1, state, city, zipCode, country, businessPhone, cellPhone
Department name, description, externalCode, status, parent

CostCenter

name, description, externalCode, status

 

Supported Objects and Operations

Employees
Table 50: Supported operations for Employees

Operation

VERB

Get Employee

GET

Get All Employees with Pagination

GET

Update Employees

PUT

Business Units
Table 51: Supported operations for Business Units

Operation

VERB
Get BusinessUnit GET

Get All Business Units with Pagination

GET

Companies
Table 52: Supported operations for Companies

Operation

VERB
Get Company GET

Get All Companies with Pagination

GET

Departments
Table 53: Supported operations for Departments

Operation

VERB
Get Department GET

Get All Departments with Pagination

GET

Locations
Table 54: Supported operations for Locations

Operation

VERB
Get Location GET

Get All Locations with Pagination

GET

Divisions
Table 55: Supported operations for Divisions

Operation

VERB
Get Division GET

Get All Divisions with pagination

GET

Cost Centers
Table 56: Supported operations for Cost Centers

Operation

VERB
Get CostCenter GET

Get All CostCenters with Pagination

GET

 

Table 57: Department Mapping
SCIM Parameter SuccessFactorsHR Parameter
DepartmentName id
Description description

ImportSource

sourceSystem

Remarks status
ShortName name

vrtCostCentersMapping

 costCenter

vrtDepartmentHead

 headOfUnit

vrtLocationsMapping

 location

 

Table 58: Location Mapping
SCIM Parameter SuccessFactorsHR Parameter
Building externalCode
Description description
Ident_locality id

ImportSource

sourceSystem

LongName name
Room status

RoomRemarks

locationGroup

Connector Limitations

  • Create and Delete operations are not supported for any object.

  • Currently, the Update functionality is functional only for the following attributes of the Employee object:

    • cellPhone
    • businessPhone
    • email

Nutshell

Nutshell is a customer relationship management (CRM) service. It can be integrated with other SaaS services for small businesses, including Google Apps.

Supervisor Configuration Parameters

To configure the connector, following parameters are required:

  • Connector name

  • Username for the cloud account

  • Password - API Key

  • Target URL of the cloud account

Supported Objects and Operations

Users
Table 59: Supported operations for Users

Operation

VERB

Create

POST

Update

PUT

Delete

DELETE

Get user by Id

GET

Get all users

GET

Get all users with pagination

GET

Groups
Table 60: Supported operations for Groups

Operation

VERB
Create POST
Update

PUT

Delete DELETE
Get group by Id GET
Get all groups GET

Get all groups with pagination

GET

Mandatory Fields

Users

  • emails.value

Groups
  • displayName

Connector Limitations

  • Error messages and status codes are not customized. The following status codes are returned:

    • 200
    • 201
    • 204
    • 400
    • 401
    • 404
  • Members cannot be added or retrieved from teams (groups) via the team endpoints. This can be achieved using the user endpoints and, updating the individual users. However, considering the large number of users in live production environments, membership management is not supported by the connector, as performance issues may arise.
  • The delete operation is soft delete. Hence, it is possible to delete, or retrieve the deleted user or group multiple number of times. However, a deleted group will not be retrieved as part of the list groups response.
  • Multiple email addresses can be associated to a user. Hence, the first email Id from the Nutshell user response is considered as the email id for the SCIM user.

  • The NutShell API does not provide information on retrieval of all resources through paginated requests. Hence, the connector provides a nextCursor value, when the total resource count is divisible by requested count.

Insightly

Insightly provides customer relationship management software for small and midsize businesses. It can be integrated with other applications such as Box, Dropbox, Gmail, Outlook, and QuickBooks. Its dashboard lets users create custom reports and track projects.

Supervisor Configuration Parameters

To configure the connector, following parameters are required:

  • Connector name

  • API Key

  • SCIM URL (Cloud application's instance URL, used as the target URL in payload)

Supported Objects and Operations

Users
Table 61: Supported operations for Users

Operation

VERB

Get user by Id

GET

Get all users

GET

Groups
Table 62: Supported operations for Groups

Operation

VERB
Create POST
Update

PUT

Delete DELETE
Get group by Id GET
Get all groups GET

Mandatory Fields

Users

  • Creation of users is not supported.

Groups
  • DisplayName

Connector Limitations

  • Create, Update, and Delete operation (for Users) are not supported.

  • During the process of creating or updating a group, if the member data is incorrect, the operation fails with Bad request status code.

  • It is possible to create multiple groups with the same name in Insightly cloud application.

 

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