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Safeguard for Privileged Passwords On Demand Hosted - Administration Guide

Introduction System requirements and versions Using API and PowerShell tools Using the virtual appliance and web management console Cloud deployment considerations Setting up Safeguard for Privileged Passwords for the first time Using the web client Getting started with the desktop client Using the desktop client Activity Center Search box Privileged access requests Toolbox Accounts Account Groups Assets
General/Properties tab (asset) Accounts tab (asset) Account Dependencies tab (asset) Owners tab (asset) Access Request Policies tab (asset) Asset Groups tab (asset) Discovered SSH Keys (asset) Discovered Services tab (asset) History tab (asset) Managing assets
Asset Groups Discovery Entitlements Linked Accounts Partitions Profiles Settings
Access Request settings Appliance settings Asset Management settings Tags Backup and Retention settings Certificates settings Cluster settings Enable or Disable Services settings External Integration settings Password Management settings Real-Time Reports Safeguard Access settings SSH Key Management settings Security Policy Settings
Users User Groups Disaster recovery and clusters Administrator permissions Preparing systems for management Troubleshooting Frequently asked questions Appendix A: Safeguard ports Appendix B: SPP 2.7 or later migration guidance Appendix C: SPP and SPS join guidance Appendix D: Regular Expressions About us

Adding an entitlement (web client)

NOTE: For information on adding an entitlement via the desktop client, see Adding an entitlement (desktop client).

It is the responsibility of the Security Policy Administrator to add entitlements to Safeguard for Privileged Passwords.

( web client) To add an entitlement

  1. Navigate to Security Policy Management | Entitlements.
  2. Click  New Entitlement from the toolbar.
  3. In the New Entitlement dialog, provide the following information on the General tab:

    • Name: Enter a unique name for the entitlement. Limit: 50 characters.

    • Description: Enter descriptive text about the entitlement. Limit: 255 characters.

    • Priority: Enter the priority of this entitlement compared to other entitlements.

      If a user desires to access an account in the scope of two different entitlements, then the entitlement with the highest priority (that is, the lowest number) takes precedence. For more information, see How Safeguard for Privileged Passwords evaluates policy when a user submits an access request.

    • Have the Entitlement Expire on Date and Time: Select this option to enforce an expiration date, then enter the date and time.

      When an entitlement expires, all the access request policies associated with the entitlement also expire. To set an expiration date on a policy, see Creating an access request policy (web client).

      NOTE:

      An entitlement's time restrictions enforce when Safeguard for Privileged Passwords uses a policy. A policy's time restrictions enforce when a user can access the account passwords. If the entitlement and the policy both have time restrictions, the user can only check out the password for the overlapping time frame.

      Time restrictions control when the entitlement or policy is in effect relative to a user's time zone. Although Safeguard for Privileged Passwords Appliances run on Coordinated Universal Time (UTC), the user's time zone enforces the time restrictions set in the entitlement or policy. This means that if the appliance and the user are in different time zones, Safeguard for Privileged Passwords enforces the policy in the user's time zone set in their account profile.

      User can change their time zone, by default. Or, the User Administrator can prohibit a user from changing the time zone, possibly to ensure adherence to policy. For more information, see Time Zone.

    • Use Time Windows: Select this option to enforce time windows.

      Select and drag to highlight the hours you want to allow. Colored tiles are blocked times. Clear are available times.

  4. Select one of the following save options:

    • Save & Close: This option saves the entitlement then returns you to the Entitlements page.

    • Save & Continue: This option saves the entitlement then sends you to the Access Request Policies tab (entitlements) for further configuration options. These settings are also available when selecting to edit an entitlement.

Related Topics

How Safeguard for Privileged Passwords evaluates policy when a user submits an access request

Adding users or user groups to an entitlement

How Safeguard for Privileged Passwords evaluates policy when a user submits an access request

An entitlement defines which users are authorized to check out passwords for accounts in the scope of the account's policies. A policy defines scope (that is, which accounts) and the rules for checking out passwords, such as the duration, how many approvals are required, and so on.

It is possible for an account to be governed by more than one entitlement, or is in the scope of more than one policy within an entitlement. When evaluating which policy governs a request to grant access, Safeguard for Privileged Passwords first determines if the request has Emergency Access and evaluates against only those policies which permit Emergency Access. It then considers the time for which the request is being made and further evaluates against only those policies which have Time Restrictions that permit the request. Finally, if there is a conflict between the remaining policies, it uses Priority to determine which policy should govern the request.

Example scenario:
  • Entitlement A (priority 1)
    • Policy: Week Day Policy.
      • Policy time restrictions: Monday through Friday 08:00 to 17:00.
      • Scope: AccountX
  • Entitlement B (priority 2)
    • Policy 1: Sunday AM (priority 1)
      • Policy time restrictions: Sunday 08:00 to 12:00.
      • Scope: AccountX
    • Policy 2: Sunday PM (priority 2)
      • Policy time restrictions: Sunday 13:00 to 17:00.
      • Scope: AccountX

Notice that AccountX is in the scope of all three of these policies.

If a user requests the password for AccountX for Sunday at 16:00, Safeguard for Privileged Passwords first considers Entitlement A because it is priority 1. When it determines that the policy time restrictions prevent the password release, it then considers Entitlement B.

Safeguard for Privileged Passwords first considers Entitlement B's priority 1 policy. When it determines that the time restrictions prevent the password release, it then considers Policy 2. Once the request is satisfied, Safeguard for Privileged Passwords grants the request.

However, if the hours in Entitlement B's Policy 1 were instead 08:00 to 17:00 then Policy 1 would be preferred because it has a higher priority. And if Entitlement B's Policy 2 was instead configured to allow Emergency Access, and the request being made had Emergency Access, then Policy 1 (though it has a higher priority of 1) would be eliminated from the selection and Policy 2 would again be preferred.

Creating an access request policy (desktop client)

It is the responsibility of the Security Policy Administrator to define access request policies in Safeguard for Privileged Passwords.

A policy defines:

  • The scope, which may be assets, asset groups, accounts, or account groups.
  • The access type, which may be a:
    • Credential access type:

      • Password Release
      • SSH Key
    • Session access type:

      • RDP (Remote Desktop Protocol)
      • SSH (Secure SHell)
      • Telnet
  • The rules for checking out passwords, such as the duration, how many approvals are required, and so on.
Considerations
  • An access request policy is only assigned to one cluster.
  • An access request policy is only used in the entitlement in which it is created. If you delete an entitlement, all access request policies associated with that entitlement are deleted. You cannot copy an access request policy and add it to another entitlement; access request policies are entitlement-specific.

To add an access request policy to an entitlement ( desktop client)

  1. Navigate to Entitlements.
  2. In Entitlements, select an entitlement from the object list and open the Access Request Policies tab.
  3. Click Create Access Policy from the details toolbar.
  4. In the Access Request Policy dialog, provide information in each of the tabs:

    General tab (create access request policy desktop client)

    Where you add general information about the access request policy as well as specify the type of access being requested

    Scope tab (create access request policy desktop client)

    Where you assign assets, asset groups, accounts, or account groups to an access request policy

    Requester tab (create access request policy desktop client)

    Where you configure the access request policy requester settings

    Approver tab (create access request policy desktop client)

    Where you configure the access request policy approver settings

    Reviewer tab (create access request policy desktop client)

    Where you configure the access request policy reviewer settings

    Access Config tab (create access request policy desktop client)

    Where you define the access settings for the selected type of request including allowing users to request passwords from their respective linked accounts

    Session Settings tab (create access request policy desktop client)

    Where you configure the recording settings for session access requests

    Time Restrictions tab

    Where you indicate policy time restrictions

    Emergency tab (create access request policy desktop client)

    Where you enable emergency access for the accounts governed by the access request policy

General tab (create access request policy desktop client)

On the General tab, enter the following information for the access request policy.

Navigate to:

  • desktop client: Administrative Tools | Entitlements | Access Request Policies | (create or edit a policy)
Table 125: Access Request Policy: General tab properties
Property Description
Name

Enter a unique name for the access request policy.

Limit: 50 characters

Description

Enter descriptive text that explains the access request policy.

Limit: 255 characters

Priority

The priority of this policy compared to other policies in this entitlement.

If a user desires to access an account in the scope of two different request polices within an entitlement, then the policy with the highest priority (that is, the lowest number) takes precedence. For more information, see How Safeguard for Privileged Passwords evaluates policy when a user submits an access request.

Access Type

Specify the type of access being requested:

  • Credential access types include:

    • Password Release
    • SSH Key
  • Session access types include:

    • RDP (Remote Desktop Protocol)
    • SSH (Secure SHell)
    • Telnet

NOTE: You can configure an access request policy for a password or SSH key request, however, if the Privileged Passwords module license is not installed, you will not be able to submit a password or SSH key release request.

Similarly, you can configure an access request policy for a session request.

Have the Policy Expire on Date and Time If applicable, select this to enforce an expiration date for the policy. Enter the expiration date and time.
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