Previously, when configuring the mail configuration in Configuration > Server Configuration > Mail Configuration > Default Mail Settings Properties to use Exchange Web Services with Exchange Online and send approval responses by email, the mailto: links of approval workflow notification emails always contained the service account address even if an impersonated account was configured in the mail configuration settings.
The issue was caused by approval notifications not supporting Exchange Web Service modern authentication, so Active Roles could not collect emails from the impersonated account. Instead, it was falling back to the service account address.
This issue is now fixed, so when you configure an impersonated account address, that email address will appear properly in the approval workflow email messages. |