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How to setup and configure Defender SMS Tokens• works with any device capable of receiving SMS• sends a one-time password (OTP) directly to a specified mobile device• supports all applications protected by DefenderMobile ProviderAn account with an external mobile provider service is required to send Defender SMS token responses to a cell phone.*** The current implementation of Defender (up to 5.9....
License usage for tokens and users is reaching the limit, how can tokens be mass unassigned and deleted from old or disabled Active Directory accounts?
Defender Hotfix. Please refer to the Support Portal knowledge base article 4374150 for additional information and instructions on implementing the patch.
Defender enhances security by using two-factor authentication to authenticate the users who request access to valuable resources within your organization. Defender uses your current identity store within Microsoft® Active Directory® to enable two-factor authentication, taking advantage of its inherent scalability and security, and eliminating the costs and time involved to set up and maintain prop...
Defender enhances security by using two-factor authentication to authenticate the users who request access to valuable resources within your organization. Defender uses your current identity store within Microsoft® Active Directory® to enable two-factor authentication, taking advantage of its inherent scalability and security, and eliminating the costs and time involved to set up and maintain prop...
When using Desktop Login in offline mode, the notification toast message that is displayed does not include the count of remaining days or logins that can be used for offline login.
This guide is provided for Helpdesk and second-line support administrators within your organization, and is designed to facilitate the troubleshooting process for Defender 'GO' token (e.g. GO 6, GO 7) issues. The instructions below assume the user has reported that their token is not working.Confirm the token type: for example, GO 6 Defender Handheld token (a hardware token). The instructi...
If you are an end user, please contact the Defender administrator within your organization, indicating if this is a software or hardware (e.g. GO 3 token) token failure, and the symptoms you are experiencing.If you are a Defender administrator, first determine if this is a software or hardware token failure. If this is a software token, refer to the troubleshooting steps in the "Resolution&...
When trying to register a Yubikey via the Defender Management Portal the following error appears:Token Registration Failed Sorry, Defender was unable to register your token at this time. Please try again later.The Yubikey token does get created correctly despite of this error and if the service account has the correct AD permissions the this token will also be assigned to the user even though this...