Starling Cloud Assistant
Introduction to Starling Cloud Assistant
Supported browsers
Additional hardware and software requirements
Getting Started
Subscribing to the Starling Cloud Assistant service
Using the Starling Cloud Assistant service
Dashboard page
Senders
Channels
Recipients
Collaborators
Starling Cloud Assistant
Introduction to Starling Cloud Assistant
Accessible from the Starling site (https://www.cloud.oneidentity.com/), Starling Cloud Assistant is a messaging service that allows you to both view and respond to messages from on-premises One Identity products (that have been joined to your Starling organization) in an external channel (for example, Microsoft Teams).
IMPORTANT: In order to use Starling Cloud Assistant you need a Starling organization and account within either the United States or European Union data center. For more information on Starling organizations, see the Starling documentation.
IMPORTANT: In order to use Starling Cloud Assistant some additional software and hardware requirements may be required. These requirements are specific to the external channel you are connecting with. For more information, see Available channels.
NOTE: To view the documentation or contact support while using Starling Cloud Assistant, click the 
Supported browsers
The following browsers are supported when accessing the Starling service.
|
Browser |
Minimum OS/Platform |
Version |
|---|---|---|
|
Google Chrome |
Windows 10 Mac OS X Yosemite |
Latest |
|
Mozilla Firefox |
Windows 8.1 |
Latest |
|
Microsoft Edge |
Windows 10 |
Latest |
|
Safari |
Mac OS X Yosemite |
See OS/Platform |
|
Browser |
Minimum OS/Platform |
Version |
|---|---|---|
|
Google Chrome |
Android |
Latest |
|
Safari |
iOS |
Latest |
Navigating Starling Cloud Assistant using a mobile device
NOTE: Not all services available through Starling may be compatible with mobile devices. Refer to any additional documentation specific to each service for information.
Along with the main Starling portal, Starling Cloud Assistant is compatible with mobile devices. Use the 