Use this activity to authenticate a user with the personal Questions and Answers profile. In this activity, you can select specific questions from user’s Q&A profile that the user must answer to be authenticated.

You can configure this activity to display all questions on a single page or only one or specified number of questions at a time, so that users will not be able to see next questions before they answer the current ones. To display all questions on a single page, use this activity one time in a workflow and select the required questions. To display questions consecutively on several pages, use this activity several times in a workflow (place several Authenticate with Q&A profile (specific questions) activities in a row).

This activity has the following settings:

  • Mandatory questions: Specify mandatory questions from the users’ Q&A profiles that the users will answer during authentication.

  • Optional questions: Specify optional questions from the users’ Q&A profiles that the users will answer during authentication.

  • User-defined questions: Specify user-defined questions from the users’ Q&A profiles that the users will answer during authentication.

  • Allow users to see what questions were answered incorrectly: Select this check box to allow users to see to what questions they have provided incorrect answers during authentication.

IMPORTANT: If the questions you selected in this activity cannot be found in user’s Q&A profile, the user will not be authenticated and the workflow containing this activity will not be performed for this user. The user will have to update their Q&A profile to answer the required secret questions.