Starling Cloud Assistant Hosted

Starling Cloud Assistant Hosted - User Guide

Editing channels Enabling and disabling channels Deleting channels

Introduction to Recipients Recipients page Managing recipients

Introduction to Collaborators Collaborators page Managing collaborators

Adding additional collaborators Removing collaborators Re-sending collaborator invitation Canceling collaborator invitation

Starling Cloud Assistant

Topics:

Introduction to Starling Cloud Assistant

Supported browsers

Additional hardware and software requirements

Introduction to Starling Cloud Assistant

Accessible from the Starling site (https://www.cloud.oneidentity.com/), Starling Cloud Assistant is a messaging service that allows you to both view and respond to messages from on-premises One Identity products (that have been joined to your Starling organization) in an external channel (for example, Microsoft Teams).

IMPORTANT: In order to use Starling Cloud Assistant you need a Starling organization and account within either the United States or European Union data center. For more information on Starling organizations, see the Starling documentation.

IMPORTANT: In order to use Starling Cloud Assistant some additional software and hardware requirements may be required. These requirements are specific to the external channel you are connecting with. For more information, see Available channels.

NOTE: To view the documentation or contact support while using Starling Cloud Assistant, click the button.

Supported browsers

The following browsers are supported when accessing the Starling service.

Table 1: Supported desktop browsers
Browser	Minimum OS/Platform	Version
Google Chrome	Windows 10 Mac OS X Yosemite	Latest
Mozilla Firefox	Windows 8.1	Latest
Microsoft Edge	Windows 10	Latest
Safari	Mac OS X Yosemite	See OS/Platform

Table 2: Supported mobile browsers
Browser	Minimum OS/Platform	Version
Google Chrome	Android	Latest
Safari	iOS	Latest

Navigating Starling Cloud Assistant using a mobile device

NOTE: Not all services available through Starling may be compatible with mobile devices. Refer to any additional documentation specific to each service for information.

Along with the main Starling portal, Starling Cloud Assistant is compatible with mobile devices. Use the button at the top of your screen to display the navigation bar options and account information. Also, be aware that due to space constraints some tables may be condensed when viewed in portrait mode to only display key columns and some features may not be available.

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Starling Cloud Assistant Hosted - User Guide

Starling Cloud Assistant

Topics:

Introduction to Starling Cloud Assistant

Supported browsers

Navigating Starling Cloud Assistant using a mobile device