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Title
Active Roles Sync Service Workday imports through Starling Connect may be slow or fail with Error "400 BadRequest" -
Description
When importing Workday data, the Sync Service may take much longer than expected or cause dependent workflows to fail. In some cases, increasing the configured object/page limit may also cause Starling Connect to return: 400 BadRequest
Example behavior observed: importing around 5,000 Workday users may take approximately 40 minutes instead of the expected 5–10 minutes.
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Cause
The following defect ID has been created to address this issue, and it will be fixed in a feature release version. Please refer to this article for updates or contact support referencing the Product defect ID: 710951.
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Resolution
The following defect ID has been created to address this issue, and it will be fixed in a feature release version. Please refer to this article for updates or contact support referencing the Product defect ID: 710951.
WORKAROUND
Keep page size/object limits within Workday and Starling Connect supported limits.
There are no workarounds at the moment, this defect will be fixed in newer versions of Active Roles.
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Change Request
710951