Return
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Title
The deprovisioning process fails when deleting the home folder. Error: policyInfo == nullptr -
Description
When deprovisioning an account the deprovisioning process fails when deleting the home folder, prompting the following error:
Deprovisioning policy failure. The 'Home Folder Deprovisioning' policy encountered an error when deprovisioning a user. policyInfo == nullptr
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Cause
This is a product defect (TF00338410).
The issue surfaces when one of the following options of deprovisioning policy are NOT selected:
* Remove the user's permissions on the home folder
* Grant the user's manager read-only access to the home folder
* Grant these users or groups read-only access to the home folder
* Make this user or group the owner of the home folder
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Resolution
WORKAROUND
Select at least one of those 4 check-boxes referenced above.
STATUS
This will be fixed in Active Roles 7.0.
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Change Request
TF00338410