Following an upgrade, Approval messages and notifications are not sent from the Active Roles Administration Service as expected.
When an Approval email should be sent, instead, the Active Roles Admin Service Event Viewer contains the following warning message:
Event ID: 2000
A specific file on the Active Roles Administration Service was not upgraded as expected.
This issue is being tracked as Defect ID 278931.
On the Active Roles Administration Service host, navigate the following directory:
C:\ProgramData\Quest Software\ActiveRoles Server\MailMsgGen\cfg
Delete the web.config file which is present in this directory.
This file will be re-created as needed and the new copy of the file will function with the existing version of the Active Roles Administration Service.
Waiting for a fix in a future release of Active Roles.