The Active Roles MMC console and web interface are unable to connect to the Active Roles administration service. Upon further review the EDM event logs show the following error:
Connection to database has been lost
The administration service is unable to connect to the SQL server or database
Verify the availability and health of the SQL server and database used for Active Roles. The error message in the EDM event logs will provide the SQL server name and database the service is using for the connection.