The ServiceAccountName can also be a user account if it performed the installation.
1) Verify if there are multiple versions of Azure Powershell installed in the following locations on the Active Roles Server:
2) Confirm the TLS version being used if it is version 1.0, or 1.1, and verify in the Windows Event Viewer logs for errors related to this issue on the Active Roles Server. For more information on disabling TLS contact Microsoft if you are concerned about how to disable older versions.
Enable Schannel event logging in Windows and Windows Server visit Microsoft's website