HOW TO: Enabling live logging for the Active Roles Configuration Center (4377421)

The Active Roles Configuration Center will create a new log file for any configuration change that is made in the Active Roles Configuration Center, but it does not log a live log by default.

A live log file may be useful to troubleshoot an issue with:

• The Active Roles Configuration Center not opening
• A configuration change failing mid-process
• An unexpected error in the Active Roles Configuration Center 

Live logging for the Active Roles Configuration Center can be enabled in the registry.

1. On the Active Roles Configuration Center host, run regedit in an elevated command prompt
2. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\One Identity\Active Roles\Configuration
3. Create a new Key named ConfigCenter
4. Inside the ConfigCenter key, create two DWORD (32-bit) value keys named:

Debug

and

ExtendedReporting

5. Set Debug to 1 and set ExtendedReporting to 3

Live logs for the Active Roles Configuration Center will now be created at the following location:

C:\ProgramData\One Identity\Active Roles\Logs\Configuration Center