Active Roles 8.3 Upgrade Removes Dropdown Behavior from Existing Department Policy (4383513)

After upgrading from Active Roles 8.2.1 SP6 to Active Roles 8.3, existing Provisioning Policies using Property Generation and Validation may no longer display dropdown values for the department attribute in the Active Roles Console/MMC or Web Interface. The policy remains present and appears to be configured correctly, but the dropdown selector is no longer shown.

After the upgrade:

• Existing Department dropdown policies no longer show the dropdown icon/list.
• The issue occurs in both MMC and Web Interface.
• The policy configuration still appears to exist.
• Recreating or copying the same policy in 8.3 restores the dropdown behavior.

The following defect ID 712009 has been created to address this issue, and it will be fixed in a feature release version. Please refer to this article for updates or contact support referencing the Product defect ID: 712009.

The following defect ID 712009 has been created to address this issue, and it will be fixed in a feature release version. Please refer to this article for updates or contact support referencing the Product defect ID: 712009.

WORKAROUND:

1- Open the affected Provisioning Policy.
2- Copy or recreate the Property Generation and Validation rule.
3- Configure the same department values, such as IT, HR, FINANCE.
4- Scope the recreated policy to the same OU.
5- Confirm the dropdown appears again in MMC or Web Interface.
6- Remove or disable the original upgraded policy once the replacement is validated.