Welcome to our NEW support portal! We are now One Identity, with a dedicated support site. Learn more.
Our value in delivering services is driven by our people.
Every one of our consultants is assigned to deliver services within specific solutions based on their unique skills and experience. By allowing individuals to specialize within appropriate solution-sets and interrelated technologies, we build a level of expertise most services organizations simply cannot offer.
You can rely on our Professional Services team and our global network of service delivery partners to work with your team to:
This services offering consists of two (2) eight-hour days during which One Identity will assist the Customer with analyzing and documenting the performance of the Authentication Services software in their environment.Recommendations from the health check will be prepared and delivered to the Customer in a detailed report. During the health check, One Identity will inform Customer about recent product developments which could help provide auditing functionality in other key areas of their infrastructure.
One Identity offers a range of on-site and remote implementation, <g class="gr_ gr_22 gr-alert gr_gramm gr_run_anim Punctuation only-ins replaceWithoutSep" data-gr-id="22" id="22">configuration</g> and end-user training services to help you extract the most value from your solution. You can rely on our Professional Services team to:Assess your current environment to align your technology and business requirementsBuild a project plan tailored to your requirements with clearly defined expectationsSuccessfully configure, integrate and deploy the solution for maximum resultsProvide knowledge transfer and promote user adoption for full valueTo...
The One Identity Remote Partner Expert Oversight services offering consists of five eight-hour days to support and assist the customer with the strategic implementation and/or consulting services efforts related to One Identity solutions.A Subject Matter Expert (SME) will be assigned for the duration of this offering and can be utilized as needed to expand the hours allotted within a 12-month period. The SME will work with the customer/partner to define a service-level agreement (SLA).