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Title
How to upgrade Cloud Access Manager. -
Description
How to upgrade Cloud Access Manager. -
Resolution
Here are the steps to upgrade Cloud Access Manager:
1 Ensure that you take a backup of your entire Cloud Access Manager system. For instruction see the following article by clicking on it: Cloud Access Manager backup and restore
2 Run the new Cloud Access Manager setup.exe on all Cloud Access Manager Security Token Service (STS) hosts.
3 Run the new Cloud Access Manager proxy setup.exe on all Cloud Access Manager Proxy hosts.
Please Note:
*** If you are currently running version 8.1.2 of Cloud Access Manager and you need to upgrade to 8.1.3 or higher you will be required to engage the One Identity Professional Services Team for assistance in upgrading to another version of the product. This can be initiated by your One Identity Account Representative*** -
Additional Information
To determine version installed:
1. Navigate to the Control Panel on the server where Cloud Access Manager is installed.
2. Navigate to Programs and Features.
3. Read the version for Cloud Access Manager