Cloud Access Manager Services

Services
Professional Services
One Identity University
Support Services
Self Service Tools
Knowledge Base
Notifications & Alerts
Product Support
Software Downloads
Technical Documentation
User Forums
Video Tutorials

Our value in delivering services is driven by our people.

Every one of our consultants is assigned to deliver services within specific solutions based on their unique skills and experience. By allowing individuals to specialize within appropriate solution-sets and interrelated technologies, we build a level of expertise most services organizations simply cannot offer.

You can rely on our Professional Services team and our global network of service delivery partners to work with your team to:

  • Assess your current environment to align your technology and business requirements
  • Build a project plan tailored to your requirements with clearly defined expectations
  • Successfully configure, integrate and deploy the solution for maximum results
  • Provide knowledge transfer and promote user adoption for full value
  • Cloud Access Manager Health Assessment

    This services offering consists of three or more days during which One Identity will assist you with analyzing and documenting the performance of Cloud Assess Manager in your environment. Recommendations from the health assessment will be prepared and delivered to the customer in a detailed report. During the health assessment, One Identity will also inform you of recent product developments which could help provide auditing functionality in other key areas of your infrastructure.

    read more

  • Custom Services Engagement

    One Identity offers a range of on-site and remote implementation, configuration and end-user training services to help you extract the most value from your One Identity solution. Our industry experts draw on experience and knowledge gleaned from working with the solutions day in and day out to help set you for long-term success. Our services ecosystem comprised of seasoned industry experts and partners can help you:

    Assess your current environment to align your technology and business requirements Build a project plan tailored to your requirements with clearly defined expectations Successfully configure, integrate and deploy the...

    read more

  • On-Demand Architect

    Assistance when you need it.    Whether you need short-term assistance or wrestling with post implementation challenges, you can leverage a remote One Identity senior architect to assist your organization – on demand. This is a cost-efficient and flexible way to get expert assistance for your project. Our senior architects draw on experience and knowledge gleaned from working with the solutions day in and day out. Turn to them for product insights and best practices when your organization most needs it. Available for all products, you can get guidance on:          - Overcoming nearly any challenge with One Identity solutions...

    read more

  • On-Demand Consultant

    Assistance when you need it.Whether you're looking for an expert for quick turnaround projects or wrestling with configuration challenges, you can leverage a remote One Identity consultant to assist your organization on demand. This is a cost-efficient and flexible way to get quick and expert assistance for projects when you need it. Working with the solutions day in, day out, our consultants have accumulated a wealth of solution knowledge and best practices. Available for all products, leverage our consultants to help with:          - Customization and configuration challenges          - Short-notice staffing          - Application...

    read more

  • Upgrade Assessment

    Preserve and extend your investment.Let the One Identity Services (OIS) experts help you come up with a clear upgrade plan to the latest version that's tailored to your specific environment with minimal disruption. Available for all products,  an upgrade assessment is ideal for customers who are looking to:           - Understand the full value and benefits from an upgrade           - Leverage new functionality and reliability           - Improve scalability           - Simplify and improve operations           - Mitigate risks           - Upgrade from a version that is no longer supportedThe Upgrade Assessment service offering is designed...

    read more