In the log files we find parent_loop_body: Network state going down due to unable to establish creds, error <VAS_ERR_KRB5: Kerberos error Unable to connect to specified domain controller (4290590)

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Titel

In the log files we find parent_loop_body: Network state going down due to unable to establish creds, error
Beschreibung

In the log file on the system, we see the following statement:
vasd[4154]: ExecuteRequest: Dispatcher entering connected state.
vasd[3808]: parent_loop_body: Network state going down due to unable to est ablish creds, error
vasd[4154]: ExecuteRequest: Dispatcher entering disconnected state.
What does the above message mean?
Ursache

The vasd process could not contact a domain controller. The could happen due to a network hardware issue, DNS server issue, Domain Controller issue.
Lösung

The "Network state going down" means vasd's internal network state ( connected/disconnected ) is being marked as down ( disconnected. )
It in no way does anything to the system's network state.
1 - Check with your Network team and AD team to ensure DNS Servers and the Domain Controller mentioned in the log is communicating properly.
2 - Once the issue is resolved please do a /opt/quest/bin/vastool status command to check the health of QAS on your system. If it still says disconnected mode, please rejoin the server to AD with the vastool join -f command.

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Empfohlener Inhalt

Produkt(e):: Safeguard Authentication Services
5.1, 5.0.7, 5.0.6, 5.0.5, 5.0.4, 5.0.3, 5.0.2, 5.0.1, 5.0, 4.2.5, 4.2.4, 4.2.3, 4.2.2, 4.2.1, 4.2, 4.1.8, 4.1.7, 4.1.6, 4.1.5, 4.1.3, 4.1.2, 4.1.1, 4.1

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