Authentication Services Services

Dienstleistungen
Professionelle Services
One Identity University
Support-Services
Self-Service-Tools
Knowledge Base
Benachrichtigungen und Warnmeldungen
Produkt-Support
Software-Downloads
Technische Dokumentationen
Benutzerforen
Videoanleitungen

Unsere Mitarbeiter sind das Herzstück unserer herausragenden Services.

Jeder unserer Serviceberater wird auf Grundlage seiner individuellen Kompetenz und Erfahrung spezifischen Lösungen zugewiesen. Indem wir es unseren Mitarbeitern ermöglichen, sich auf für sie passende Lösungsgruppen und die zugehörigen Technologien zu spezialisieren, können wir ein Niveau an Know-how aufbauen, das die meisten Serviceorganisationen ihren Kunden schlicht nicht bieten können.

Dabei können Sie sich voll und ganz auf unser Professional Services Team und unser globales Netzwerk an Servicepartnern verlassen. Sie arbeiten eng mit Ihrem eigenen Team zusammen, um:

  • Ihre aktuelle Umgebung zu analysieren und Ihre Technologie- und Geschäftsanforderungen optimal aufeinander abzustimmen
  • Einen Projektplan mit klar definierten Erwartungen zu erstellen, maßgeschneidert für Ihre Anforderungen
  • Ihre Lösung mit Blick auf maximale Ergebnisse zu konfigurieren, zu integrieren und bereitzustellen
  • Ihnen und Ihren Mitarbeitern das nötige Wissen zu vermitteln, damit Ihre Benutzer die neue Lösung problemlos akzeptieren und sie optimal ausnutzen können
  • Authentication Services Custom Services Engagement

    One Identity offers a range of on-site and remote implementation, configuration and end-user training services to help you extract the most value from your One Identity solution. Our industry experts draw on experience and knowledge gleaned from working with the solutions day in and day out to help set you for long-term success. Our services ecosystem comprised of seasoned industry experts and partners can help you:

    Assess your current environment to align your technology and business requirements Build a project plan tailored to your requirements with clearly defined expectations Successfully configure, integrate and deploy the...

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  • Architecture and Design Review

    Assistance when you need it.    Whether you need short-term assistance or wrestling with post implementation challenges, you can leverage a remote One Identity senior architect to assist your organization – on demand. This is a cost-efficient and flexible way to get expert assistance for your project. Our senior architects draw on experience and knowledge gleaned from working with the solutions day in and day out. Turn to them for product insights and best practices when your organization most needs it. Available for all products, you can get guidance on:          - Overcoming nearly any challenge with One Identity solutions...

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  • Subject Matter Expert Consultation

    Assistance when you need it.Whether you're looking for an expert for quick turnaround projects or wrestling with configuration challenges, you can leverage a remote One Identity consultant to assist your organization on demand. This is a cost-efficient and flexible way to get quick and expert assistance for projects when you need it. Working with the solutions day in, day out, our consultants have accumulated a wealth of solution knowledge and best practices. Available for all products, leverage our consultants to help with:          - Customization and configuration challenges          - Short-notice staffing          - Application...

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  • Upgrade Assessment

    Preserve and extend your investment.Let the One Identity Services (OIS) experts help you come up with a clear upgrade plan to the latest version that's tailored to your specific environment with minimal disruption. Available for all products,  an upgrade assessment is ideal for customers who are looking to:           - Understand the full value and benefits from an upgrade           - Leverage new functionality and reliability           - Improve scalability           - Simplify and improve operations           - Mitigate risks           - Upgrade from a version that is no longer supportedThe Upgrade Assessment service offering is designed...

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