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Titel
Error with new GO-6 tokens "Failed to verify response - Validation failed" -
Beschreibung
When verifying new GO-6 hardware tokens in Active Directory Users and Computers you receive the following error message:"Failed to verify response - Validation failed". When users attempt to use the tokens with Radius, they fail to authenticate. The issue can be intermittent.
This occurs on versions of Defender prior to 5.7.4330. -
Ursache
New GO-6 tokens require an update to a Vasco DLL for versions prior to 5.7.4330 -
Lösung
RESOLUTION 1:
Upgrade all the components (Defender Security Server, Administration Console installed to 5.7.4330+, by installing the latest hotfix for each component available hereRESOLUTION 2:Upgrade to Defender 5.8 available hereRESOLUTION 3:Use GO-7 hardware tokens instead of GO-6 as these are not affected by the same issue.