Zurück
-
Titel
User failure in Management portal and "HomeController::Error" shown in log -
Beschreibung
A user is unable to access the Management portal.The following error message is shown in the Management portal debug log for the user:"HomeController Error - HomeController::Error"
The Management portal debug can be configured as per the steps in the following knowledge base article: -
Ursache
The user is a member of a group in Active Directory that has the default acls removed.This type of group shows up in Active Directory Users and Computers as type 'Unknown'Defender is unable to read this group information.This can be caused by removing the default acls from a group such as 'Authenticated users' -
Lösung
WORKAROUND:
Contact Support to obtain a hotfix for this issue.
The hotfix resolves the following defect:
Defect 690209: User login fails with Error (The specified directory service attribute or value does not exist) in management portal -
Änderungsanforderung
TF00690209