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One Identity Safeguard for Privileged Passwords 7.2 - User Guide

Long Term Support (LTS) and Feature Releases

Releases use the following version designations:

  • Long Term Support (LTS) Releases: The first digit identifies the release and the second is a zero (for example, 6.0 LTS).
  • Maintenance LTS Releases: A third digit is added followed by LTS (for example, 6.0.6 LTS).
  • Feature Releases: The Feature Releases version numbers are two digits (for example, 6.6).

Customers choose between two paths for receiving releases: Long Term Support (LTS) Release or Feature Release. See the following table for details.

Table 5: Comparison of Long Term Support (LTS) Release and Feature Release
  Long Term Support (LTS) Release Feature Release
General Release

Scope: Includes new features, resolved issues and security updates

Versioning: The first digit identifies the LTS and the second digit is a 0 (for example, 6.0 LTS, 7.0 LTS, and so on).

Scope: Includes the latest features, resolved issues, and other updates, such as security patches for the OS

Versioning: The first digit identifies the LTS and the second digit is a number identifying the Feature Release (for example, 6.6, 6.7, and so on).

Maintenance Release

Scope: Includes critical resolved issues

Versioning: A third digit designates the maintenance LTS Release (for example, 6.0.6 LTS).

Scope: Includes highly critical resolved issues

Versioning: A third digit designates the maintenance Feature Release (for example, 6.6.1).

Release and support details can be found at Product Life Cycle.

CAUTION: Downgrading from the latest Feature Release, even to an LTS release, voids support for SPP.

One Identity strongly recommends always installing the latest revision of the release path you use (Long Term Support path or Feature Release path).

Moving between LTS and Feature Release versions

You can move from an LTS version (for example, 6.0.7 LTS) to the same feature version (6.7) and then patch to a later feature version. After that, you can patch from the minimum version for the patch, typically N-3. If you move from an LTS version to a feature version, you will receive a warning like the following which informs you that you will only be able to apply a Feature Release until the next LTS Release:

Warning: You are patching to a Feature Release from an LTS Release. If you apply this update, you will not be able to upgrade to a non-Feature Release until the next LTS major release version is available. See the Administration Guide for details.

You cannot move from a Feature Release to LTS Release. For example, you cannot move from 6.7 to 6.0.7 LTS. You have to keep upgrading with each new Feature Release until the next LTS Release version is published. For this example, you would wait until 7.0 LTS is available.

Patching

You can only patch from a major version. For example, if you have version 6.6 and want to patch to 7.7, you must patch to 7.0 LTS and then apply 7.7.

An LTS major version of Safeguard for Privileged Passwords (SPP) will only work with the same LTS major version of Safeguard for Privileged Sessions (SPS). For the best experience, it is recommended you use the latest supported version.

Using the web client

The web client uses a responsive user interface design to adapt to the user's device, from desktops to tablets or mobile phones. Only one user session will persist during a browser session. Any tabs opened after initial authentication will use the existing user session.

To log into the web client application

The following steps assume the One Identity Safeguard for Privileged Passwords Appliance has been configured and licensed. As a Safeguard for Privileged Passwords user, if you get an appliance is unlicensed notification, contact your Appliance Administrator.

  1. From your browser, enter the Safeguard for Privileged Passwords URL with the IP address, such as https://11.1.111.11.
  2. If a login notification displays, click OK to accept the notifications and restrictions stated.

  3. On the user log in screen, enter your credentials and click Log in.

Updating your avatar photo

To change your photo in the web client, expand the Username drop-down in the upper right and select My Settings. On the My Settings page, select My Account and click the circle icon with the username. Select the image file (under 64 KiB), then click Open.

Using the left navigation menu

NOTE: Use the button on mobile devices to expand and collapse the navigation menu.

The pages available to you display on the left. Clicking one of the top level headings from the left navigation menu will expand the section to display the associated subpages. For example, clicking User Management will expand the navigation menu to show all pages associated with managing users that you have permission to access.

You can reduce the left menu using the button located at the bottom of the left navigation menu.

My Settings

From My Settings, you can set a variety of controls for using the web client. The settings you see are based on your role and permissions.

Go to My Settings

In the upper right corner, next to your user name, click then My Settings to proceed.

On the My Settings dialog, the tabs available are based on your role and permissions.

Using the General tab

  • Language drop-down: Use this drop-down to change the site language. By default, this is set to Browser Language (Auto Detect).
  • About Safeguard: The Appliance Version displays.

Using the My Account tab

  • Contact Information: Click Edit to change Email, Work Phone, or Mobile Phone. Click Save to save your changes or click Cancel to revert to the previous setting.
  • Location: Select your time zone in the drop-down box. Changing your time zone may be prohibited based on your organization's security procedures. If available, choose to:
    • Display times in local computer time: This is the default. It is the time zone set on your local computer.
    • Display times in my configured time zone: This is the time zone that is set on this page.
  • Manage Email Notifications: The Manage Email Notifications dialog displays the type of events for which you are receiving email notifications. You can define the types of events for which you want to receive notifications. By default, all events are selected. If the event is Built In to SPP, a displays. When there are multiple events, an Events link appears that leads to the Subscriptions dialog listing the Name, Description, and Category of the event.
    • Clear the check box for any events for which you do not want to receive an email notification.
    • To set all check boxes, select or clear the check box at the top of the list to the left of the header.

    NOTE: When there are no delegated owners assigned to a partition, email notifications related to partitions are sent to the Asset Administrator. However, when a delegated owner is specified to manage the assets and accounts in a partition, email notifications related to partitions are sent to the delegated owner, not to the Asset Administrator.

  • Manage FIDO2 Keys (Available if you are required to perform FIDO2 two-factor authentication.): If the FIDO2 feature is enabled, at least one FIDO2 key must be registered. When a key is added, the placeholder name is Unnamed Key. You can enter a meaningful name or later edit the name. It is recommended that all users have more than one key registered in case a key is lost or damaged. For existing keys, you will see the name and date each existing key was registered and last used.
    • To change a name, enter the new name, then click Save.
    • To remove a key, click Remove by the key. One key must remain registered. If a physical security key is lost, always delete the associated key from Safeguard for Privileged Passwords.
    • To add a key, click Register New FIDO2 Key.
      1. You will be asked to insert or connect to the new key.

      2. You will be prompted to reenter your primary credentials for verification.

      3. Tap or activate your new FIDO2 key that is being registered.

      4. You may then go back to the Manage FIDO2 Key page and give your newly registered key a name, then click Save.

      For more information, see Requiring user to log in using secondary authentication.

  • Change Password: The password requirements are listed. Enter your Current Password and the New Password as directed. (Click Display or Hide to view or hide the password as it is entered.) Click Save.

Change password

You can change your password.

To change the password

  1. In the upper right corner, next to your user name, click .
  2. Click My Settings.
  3. Open the My Account tab.
  4. Click Change Password. The password requirements are listed.
  5. Enter your Current Password and the New Password as directed. (Click Display or Hide to view or hide the password as it is entered.)
  6. Click Save to save your new password.
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