If a collaborator is no longer needed, you can remove them from the Starling Two-Factor Authentication service.
NOTE: Administrators require a secondary approval from another Administrator or Primary Administrator before their changes will take effect. However, a collaborator pending removal will be redirected to an error page should they attempt to access Starling Two-Factor Authentication. Once the secondary approval occurs, the removed collaborator will no longer see the Starling Two-Factor Authentication service listed.
NOTE: You are unable to manage your own collaborator account. If you are the only Primary Administrator for the account then only another Primary Administrator can remove or edit your role. Coordinate with other administrators before making edits to their roles to avoid removing each other as administrators.
To remove collaborators
On the Collaborators page, locate the user you want to delete as a collaborator.
Once you have located the collaborator to edit, click the button associated with their account.
Select Remove Collaborator.
- In the confirmation dialog, click Yes to remove their access to your subscription of Starling Two-Factor Authentication.