This hotfix may receive additional testing. If you are not severely affected by an issue that this hotfix addresses, it is recommended that you install the next full release of Defender that includes this hotfix.
For complete product information, refer to the Defender 5.7 product documentation.
This hotfix is a complete rebuild and repackaging of the Defender Management Portal component. As the hotfix is cumulative, please see the "Resolution" section for the complete list of Resolved Issues.
Please download the hotfix called, Defender 5.7 Management Portal Hotfix (Update_18.104.22.16854) for solution SOL121258 by Clicking Here.
The following is a list of issues resolved in this hotfix.
Fixed an issue with the 'Read-Only Helpdesk' role where the 'Token Details' dialog may incorrectly report 'No records found'.
Modified the webpage and email related to the request of a BlackBerry token to include download links for both the 'Defender QNX Soft Token for BlackBerry' (OS 10 and above) and the 'Quest Soft Token for BlackBerry'
Resolved an issue where the SMTP Port setting on the Token Deployment System 'E-mail Settings' page was not stored correctly
Modified an LDAP search query to use ObjectCategory instead of ObjectClass. This change is aimed at improving the website performance in pre-2008 environments.
Fixed an issue with the Defender Password 'Manage' link on the Helpdesk Troubleshooter webpage where the 'Manage Token: Defender Password' dialog was not being displayed.
To install this hotfix:
An upgrade of the Defender Management Portal is required - run either 'DefenderWebInterface.msi' or 'DefenderWebInterface (x64).msi'.
To determine if this hotfix is installed:
1. Open 'Add or Remove Programs' or 'Programs and Features'.
2. Find the "Defender Management Portal" software.
3. Verify the version number is 5.7.4354.
To remove this hotfix:
The Defender Management Portal component will need to be un-installed, and a previous version installed. Please contact Quest support for assistance if required.
The following is a list of issues resolved in hotfix 22.214.171.12428.
Included an enhancement to allow the default behaviour for group membership lookup to be modified.
Modification to support environments where the Defender 'Tokens' OU has been moved from its default location.
The following is a list of issues resolved in hotfix 126.96.36.19909.
Modified the installer to support IIS 8 on Windows 2012
Modifications to improve performance when generating reports that contain large amounts of data
Fixed an issue with the self-activating Defender Desktop Token installer to ensure that the new token is marked as 'default'
Fixed an issue with the 'Users beginning with' filter on the Authentication log report, which could return incorrect results
Resolved an issue with the Authentications table on the Troubleshooter page, which could show 'No records' if the user DN contains a comma
Fixed an intermittent issue that could prevent the 'Manage Token' dialog from closing on the 'Token' management page
Fixed an issue with the 'Manage' option which may not work on the Troubleshooter or Tokens page for a user account whose DN contains a comma
Fixed an issue that could prevent logon to the website as an administrator after a new install, where the default 'Defender Administrators' group was changed during installation.
Fixed an issue that could prevent token programming from the User Management page when a user account is in an OU with special characters
Fixed an issue to prevent an invalid date being displayed in the last logon field on the Troubleshooter web page if no logon has occurred.
The following is a list of issues resolved in hotfix 188.8.131.5203.
Modified the 'View Logs' web page such that if only a single DSS exists this log file will be selected automatically.
Improvements to the error message displayed on the 'System Configuration' web page when credentials are incorrect.
Improvements to the 'Test Token' options on the User Management or Troubleshooter web pages to provide a warning message when no value has been entered.
Improvements to the 'User Management' web page to ensure that a username is always displayed in the 'User Name' field.
Improved functionality on the Logging 'Configuration' web page to alert the administrator to save changes to the 'Enable Log Receiver' setting prior to restarting the service.
Fixed an issue to prevent an invalid date being displayed in the last logon field on the User Management web page if no logon has occurred.
The following is a list of issues resolved in hotfix 184.108.40.20671.
Included an enhancement to allow for a single AD Global Catalog server to be specified in the web.config configuration file. If configured all LDAP queries will then be directed to this server.
Resolved an issue that could prevent the System Configuration 'Roles' and 'Credentials' web pages from being saved correctly in the 220.127.116.1191 release.
Fixed an issue with the administrator group setting on the 'Roles webpage to prevent the message 'Value does not fall within the expected range. Settings were not saved' being displayed if the group field was empty.
Fixed an issue with the installer where, when upgrading, the original installation directory was not read correctly from the registry.
The following is a list of issues resolved in hotfix 18.104.22.16891.
Included an enhancement to optionally use the configured System Service Account for all AD interaction. Currently a combination of both the System Service Account and the logged on user account are used, for example, during token registration. This option is available on the 'Roles' page within 'System Configuration'.
An enhancement to the 'Troubleshooter' webpage has been provided to allow for the number of days displayed within the 'Authentications' table to be defined.
Provided an enhancement to allow for the Token Deployment System (TDS) email greeting format to be configured as 'Hello First name Last name' rather than the display name or common name. This option is available on the 'E-mail Settings' page within TDS Configuration.
Improvements to the performance of the website and memory usage of the IIS worker process.
Fixed an issue with the Windows Mobile 'Install and Activate' email, which did not contain the link to download the token software for both Windows Mobile and Windows Phone devices.
Fixed an application error, which could be seen when selecting the 'Manage' option for a Defender Password or GrIDsure token on the Troubleshooter webpage.
Improved handling of the Log Receiver service start up routine.
Resolved an intermittent issue where the 'Authentication Detail' dialog box cannot be closed
Improvements to the token serial number generation process
Fixed an issue on the 'Dashboard' webpage that prevented the detection of Adobe Flash Player. A warning message that 'Adobe Flash Player' is required will be displayed.
Modified the Reports configuration web page to correctly display DSS name's that contain dots e.g. Primary.DSS will now be displayed correctly.