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Title
iOS 1.7 Token application is crashing when activation codes are entered. -
Description
The iOS Token application version 1.7 is crashing when the Token Activation Codes are entered. -
Resolution
This can be seen if the Token Application Code has been generated from an unsupported release. Confirmed to occur when generating the activation codes from Defender 5.6 (which has been out of support as of June 2016). Upgrading to the currently supported version prior to creating the Token Activation Codes should address the issue.
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- One Identity Defender 5.8.1 Cumulative Hotfix 510101
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- Product(s):
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Defender
5.9.3, 5.9.1, 5.8.2
- Topic(s):
- Troubleshooting
- Article History:
- Created on: 12/18/2018
Last Update on: 12/18/2018
- Author:
- Adrian Hensler
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