Return
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Title
Error: "License violation: The current number of assigned GrIDsure tokens is. The licensed number of of GrIDsure tokens is . Although you can still use all features of the product, you are in violation of the software transaction agree -
Description
Warning message in Management Portal "License violation: The current number of assigned GrIDsure tokens is X. The licensed number of of GrIDsure tokens is 0. Although you can still use all features of the product, you are in violation of the software transaction agreement." -
Cause
Insufficient GrIDsure token licenses
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Resolution
GrIDsure tokens are not included as part of the Universal Soft Token license that covers the use of most other types of Defender Soft Tokens.
If you wish to use GrIDsure tokens in your environment and do not currently have a license for this, you will need to Contact Sales or Licensing to purchase an additional license or have your existing assets transferred to a GrIDsure license.To find out which users are consuming a GrIDsure license- Go to Defender Reports in Management console.- Under 'Select a Report' choose 'Tokens'- Select 'Tokens assigned to Users'- Tick the 'Include specific tokens' option- Clear all but the 'GrIDSure token' type.- Select 'Preview'This will generate a list of the users who have the GrIDSure token assigned. These GrIDSure tokens can be removed by going to to the specific users listed above, then go to the "Defender" tab, and "Unassign" the "GrIDsure token".