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Title
Error: "The configured user...does not have the Allow log on locally' right." -
Description
When configuring the System Service Account for the Defender Management Portal, version 5.7.0.4091, clicking "Save" gives the following error:
"The configured user for the System Service Account does not have the 'Allow log on locally' right." -
Cause
This is a defect with the 5.7.0.4091 build -
Resolution
1. Uninstall the current 5.7.0.4091 build.
2. In Windows Explorer navigate to 'C:\Program Files (x86)\Quest Software\Defender' and delete the 'Defender Web' folder.
3. Install the 5.7.0.4027 build from the Defender CD or ISO.
4. Configure the system service account on the 'Credentials' page within System Configuration and save the changes.
5. Run the 5.7.0.4091 hotfix build to upgrade the system. -
Change Request
0004260 -
Additional Information
The same issue could also be seen if the "Save" button is used on the "Roles" page. In this case the message "There is an error on this page. Settings were not saved" will be seen at the top of the page and the message "The specified group must exist" will be seen next to any group configured.
This only affects new installs of 5.7.0.4091 – upgrades, where the settings have previously been configured, will not be affected.