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DSS log files are filling up quickly after upgrading to Defender version 6.4.0 or above
Description
DSS log files are filling up quickly after upgrading to Defender version 6.4.0 or above
Cause
Recurring entries are getting logged in DSS log files, for example: Tue 22 Aug 2023 08:52:44 returning true: length is 16 Tue 22 Aug 2023 08:52:44 Extracting the attribute from radius packet has returned false Tue 22 Aug 2023 08:52:44 RADIUS packet attribute 2, length = 16 Tue 22 Aug 2023 08:52:44 returning true: length is 18 Tue 22 Aug 2023 08:52:44 Extracting the attribute from radius packet has returned false Tue 22 Aug 2023 08:52:44 RADIUS packet attribute 4, length = 4 Tue 22 Aug 2023 08:52:44 returning true: length is 6
Resolution
RESOLUTION:
Change Request # 422655 has been fixed in Defender release version 6.5 Please upgrade to Defender version 6.5 to address this issue.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
Defender
6.4.1, 6.4
Topic(s):
Troubleshooting
Article History:
Created on: 8/22/2023 Last Update on: 1/31/2024
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Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
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