Selecting "Install Desktop Token License..." from the "Defender" drop-down in Active Directory Users and Computers (ADUC) with the Defender Administration Console, and selecting the Universal soft token license file, but once the wizard completes the license does not appear in the "Defender" OU.
Not running the 5.7 version of the Defender Administration Console.
Universal licenses are a new feature with version 5.7 of Defender. In order to use this functionality the Defender Administration Console (MMC) version should be at 5.7.0.4027 or greater.
The latest hotfix for the Defender Administration Console is available here: Defender Administration Console Hotfix (Update_5.7.0.4330) Readme and Download.
All Defender New Releases can be downloaded here: Defender - Download New Releases.
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