The following procedure is necessary before removing the station from the domain:
- Disable then stop the "QESSO Security Services".
- Add the Entry “DontRestartSecurityServices” (type DWord) under HKEY_LOCAL_MACHINE\SOFTWARE\Enatel\WiseGuard\AdvancedLogin
- Delete the cache
C:\Program Files\Common Files\Quest Software\WGSS\CacheDir
- and the entries in the registry key HKLM\Software\Enatel\WiseGuard\Framework\AccessPoint, eg:
Computer ID
LastRegisteredComputerName
LastRegisteredOSVersion
ValidatedSoftware
Then remove from the domain. Restart. That should allow you to add the workstation to the domain again using the default credential provider.
After re-adding the workstation to the new domain run C:\Program Files\Common Files\Evidian\WGSS\WGConfig.exe
Don't restart at this point!
- Check the value of “PossibleDomainsList” under HKEY_LOCAL_MACHINE\SOFTWARE\Enatel\WiseGuard\Framework\Directory
- Delete “DontRestartSecurityServices” (if it still exists)
Re-set the “QESSO Security Services” to Automatic
-Reboot the system.