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Título
Unable to login as a Defender Admin to the web portal after upgrading to Defender 5.9.x -
Descripción
After upgrading the Management portal to version 5.9.x, the Admin user is only able to use self service options Register Hardware token or Software Token.
The Administer Defender or Defender Reports options do not appear in the home page. -
Causa
Network Service Account does not have AD permissions to perform group lookup to verify that the user is an Administrator User. -
Resolución
1. Edit the Web.config file in (C:\Program Files\One Identity\Defender\Management Portal\WWW) and update the following line:
From: <!--<add key="authz_group_lookup_as_logged_on_user" value="true" />-->
To: <add key="authz_group_lookup_as_logged_on_user" value="true" />
2. Save the change and reset IIS.