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One Identity Starling Hosted - User Guide

One Identity Starling

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Introduction to One Identity Starling

Starling helps to combine products from the One Identity line to create a secure and customizable cloud service. Administrators use the Starling site to create a new organization, register new accounts, add services to their organization, and gain secure access to those services. Although the main Starling Platform portal can be used to create a free Starling Platform account and provides access to the services currently available for subscriptions, some of the services must be purchased in order for them to be available for full-time use. For more information on adding a service, use the information associated with each service.

In addition to the main Starling site (https://www.cloud.oneidentity.com/), which contains information and links regarding Starling Platform as well as One Identity overall, are the sites that correspond with the services enabled for use. The availability of these services may depend on whether your data is being stored in the United States data center or the European Union data center.

There is also a service information site (http://status.cloud.oneidentity.com/) for viewing the current operational status of each service. This site is useful if you are having difficulties connecting to a service and want to check if there are any reported issues prior to contacting Support for additional assistance.

NOTE: To view the documentation or contact support within any of the services, click the button.

Supported browsers

The following browsers are supported when accessing the Starling service.

Table 1: Supported desktop browsers

Browser

Minimum OS/Platform

Version

Google Chrome

Windows 10

Mac OS X Yosemite

Latest

Mozilla Firefox

Windows 8.1

Latest

Microsoft Edge

Windows 10

Latest

Safari

Mac OS X Yosemite

See OS/Platform

Table 2: Supported mobile browsers

Browser

Minimum OS/Platform

Version

Google Chrome

Android

Latest

Safari

iOS

Latest

Navigating Starling using a mobile device

NOTE: Not all services available through Starling may be compatible with mobile devices. Refer to any additional documentation specific to each service for information.

Starling Platform as well as some of the services to which you can subscribe are compatible with mobile devices. For those services that are compatible, use the button at the top of your screen to display the navigation bar options and account information. Also, be aware that due to space constraints some tables may be condensed when viewed in portrait mode to only display key columns.

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