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Identity Manager 9.2 - Web Designer Web Portal User Guide

General tips and getting started Managing reports Security keys (WebAuthn) Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying requests Undoing approvals Managing request inquiries directed at you Auditing requests Escalated requests
Managing attestations Attestors for attestation cases My attestation cases Pending attestations Displaying attestation history Managing attestation inquiries directed at you Auditing attestations Escalation
Compliance Responsibilities
My responsibilities
Specifying keywords for requestable products Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Managing task delegations Ownerships Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
Opening other web applications Managing tickets Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (menu description) My requests (menu description) Profile (menu description) Help (menu description) Request (menu description) Attestation (menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Identities (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations: Devices (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (menu description) Responsibilities (menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Tickets (menu description)

Password questions (page description)

To open the Password Questions page go to (Profile) > My Profile > Password.

On the Password Questions page, you can:

The following tables give you an overview of the various features and content on the Request Questions page.

Table 72: Controls




Opens a dialog.

Use this button to edit or delete a password question (see Managing password questions).


Use this button to unlock a password question (see Managing password questions).

New question

Use this button to add a new password question (see Managing password questions).


Use this button to save the changes to the password question.

Entitlements – Identity (page description)

To open the Entitlements – Identity page go to (Profile) > My Profile > Entitlements.

On the Entitlements – Identity page, you can display all entitlements assigned to you summarized in an overview.

This information is displayed as shapes. For more information, click on the links inside one of the shapes.

Address book

Open the Address Book page through the (Profile) > Address Book menu item (see Displaying the address book).

On the Address Book page, you can:

The following tables give you an overview of the different functions and content on the Address Book page.

Table 73: Controls in the details pane of an identity




You can use this button to display more information about the identity.

Table 74: Columns




Displays the full name and in brackets, the user name of the identity.

Primary location

Shows the identity's primary location.

Primary department

Shows the department that the identity is primarily assigned to.

Help (menu description)

Use the various menu items in the menu (Help) to perform the following actions:

  • Open One Identity help resources

  • General information about the Web Portal

  • Change the user interface language

  • Change the user interface time zone

The following tables provide you with an overview of the menu items and actions that can be run here.

Table 75: Menu items


Menu item






Opens the Web Portal's context-sensitive help.



Opens the One Identity's support page. There you will find

a number of solution methods for different issues.



Opens One Identity's community page, where you can exchange solutions with other users in a forum.



Here you can display detailed information about the logged-in user, authorization groups, and program functions.



Here you can display, among other things, information about the currently installed version of your Web Portal and legal notices of the product.



Here you can change the Web Portal's display language (see also Switching languages).


Time zones

Here you can change the Web Portal's time zone.

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