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Identity Manager 9.2 - Web Designer Web Portal User Guide

General tips and getting started Managing reports Security keys (WebAuthn) Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying requests Undoing approvals Managing request inquiries directed at you Auditing requests Escalated requests
Managing attestations Attestors for attestation cases My attestation cases Pending attestations Displaying attestation history Managing attestation inquiries directed at you Auditing attestations Escalation
Compliance Responsibilities
My responsibilities
Specifying keywords for requestable products Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Managing task delegations Ownerships Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
Opening other web applications Managing tickets Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (menu description) My requests (menu description) Profile (menu description) Help (menu description) Request (menu description) Attestation (menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Identities (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations: Devices (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (menu description) Responsibilities (menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Tickets (menu description)

Responsibilities (menu description)

You can use items on the Responsibilities menu to perform various actions and collect information about responsibilities. The following tables provide you with an overview of the menu items and actions that can be run here.

Table 274: Menu items


Menu item





My responsibilities

Here you can manage objects that you are responsible for within your company.








Here you can delegate responsibilities to other identities.



Delegation history

Here you can display your past delegations made.






Assigning owners

Here you can assign owners to objects.



Claim ownership

Here you can request responsibility for a group.



Here you can display all objects in the system and their details.


Governance administration

Here you can manage all objects in the system.

My responsibilities (page description)

To open the My Responsibilities page go to Responsibilities > My Responsibilities.

On the My Responsibilities page, you can manage the objects that you are responsible for within your company.

To do this, click on one of the tiles:

Identities (page description)

To open the Identities page go to Responsibilities > My Responsibilities > Identities.

On the Identities page, you can:

If you click an identity in the list, a new page opens (see Identity overview page (page description)), which contains more information and configuration options for the identity.

The following tables give you an overview of the different functions and content on the Identities page.

Table 275: Controls



Show only direct reports

Select the check box if you to show only identities that report directly to you. To show all the identities that you manage (indirectly too), do not select the check box.

Rule violations

Opens the Rule violations by direct reports page (see Rule violations of directly subordinated identities (page description)).

Use this button to show all the rule violations of all identities that report to you (see Displaying my identities' rule violations).

Add a new identity

Opens the Add a New Identity page (see Adding a new identity (page description)).

Use this button to add a new identity to the system (see Adding your own identities).

Table 276: Columns




Shows you the identity's name.

Primary department

Shows the department that the identity is primarily assigned to.

TIP: You can show less data by using the column filters. For more information, see Filtering.

Rule violations of directly subordinated identities (page description)

To open the Rule violations of directly subordinated identities page go to Responsibilities > My Responsibilities > Identities > Rule Violations.

On the Rule Violations of Directly Subordinate Identities page you can view all rule violations of identities that report directly to you (see Displaying my identities' rule violations).

The following table gives an overview of the various content of the Rule violations of directly subordinated identities page.

Table 277: Columns




Shows you the name of the identity causing the rule violation.

Rule violation

Shows you the name of the compliance rule that the identity violates.


Shows whether the rule violation was tested.

Exception is approved

Shows you whether an exception was approved for the rule violation.

Risk index (calculated)

Shows the severity of the rule violation (meaning the calculated risk index). The higher this value is, the higher the risk that this rule violation poses.

Risk index (reduced)

Shows the risk index taking mitigating controls into account. A rule’s risk index can be reduced by a significance amount after mitigating controls have been applied.

Mitigating controls are processes that exist outside the One Identity Manager solution and that reduce the risk of violation. For more information, see Compliance – Governance Administration.

Approval date

Shows you when an approval decision about the rule violation was made.


Shows you the reason for the rule violation decision.

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