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Identity Manager 9.2 - Web Designer Web Portal User Guide

General tips and getting started Managing reports Security keys (WebAuthn) Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying requests Undoing approvals Managing request inquiries directed at you Auditing requests Escalated requests
Attestation
Managing attestations Attestors for attestation cases My attestation cases Pending attestations Displaying attestation history Managing attestation inquiries directed at you Auditing attestations Escalation
Compliance Responsibilities
My responsibilities
Specifying keywords for requestable products Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Managing task delegations Ownerships Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
Opening other web applications Managing tickets Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (menu description) My requests (menu description) Profile (menu description) Help (menu description) Request (menu description) Attestation (menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Identities (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations: Devices (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (menu description) Responsibilities (menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Tickets (menu description)

Auditing - Roles and permissions: department (page description)

To open the Auditing - Roles and entitlements: department page go to Responsibilities > Auditing > Departments > Show details.

On the Auditing - Roles and entitlements: department page, you can access various information about the selected department.

To do this, click on one of the tiles:

Table 504: Tiles

Tile

Description

Overview

Opens the Overview – Department page (see Overview – Department (page description))

This provides you with all the information at a glance. For more information, click on the links inside one of the shapes (see Displaying department overviews) .

Main data

Opens the Main data – Department page (see Main data – Department (page description)).

Here you see the department's main data (see Displaying department main data).

Memberships

Opens the Memberships – Department page (see Memberships – Department (page description)).

Here you can see the identities assigned to the department (see Displaying department memberships).

Entitlements

Opens the Entitlements – Department page (see Entitlements – Department (page description))

Here you can see the entitlements assigned to the department (see Displaying department entitlements).

Attestation

Opens the Attestation – Department page (see Attestation – Department (page description)).

You select the following actions:

Compliance

Opens the Compliance – Department page (see Compliance – Department (page description)).

Here you can see rule violations that were caused by this department (see Displaying department rule violations).

Risk

Opens the Risk – Department page (see Risk – Department (page description))

Here you can see the department's risk index (see Displaying department risk indexes).

For more information about risk assessment, see the Risk assessment.

History

Opens the History – Department page (see History – Department (page description))

Here you can see all the changes made to the department (see Department history).

Usage

Opens the Usage – Department page (see Usage – Department (page description))

Here you can see which roles and organizations belong to members of the department (see Displaying role memberships of department members)

Overview – Department (page description)

To open the Overview – Department page go to Responsibilities > Auditing > Departments > Show details > Overview.

On the Overview – Department page, you can see all the information relevant to the department summarized in an overview (see Displaying department overviews).

This information is displayed as shapes. For more information, click on the links inside one of the shapes.

Main data – Department (page description)

To open the Main data – Department page go to Responsibilities > Auditing > Departments > Show details > Main data.

On the Main data - Department page, you can see and edit the department's main data (see Displaying department main data).

Enter the following main data:

Table 505: Department main data

Property

Description

Department

Shows the full, descriptive name of the department.

Short name

Shows the department's short name.

Object ID

Show the department's unique object ID.

For example, the object ID is required in SAP systems for assigning identities to departments.

Location

Shows the location that the department is primarily assigned to.

Parent department

Shows the parent department of this department.

If the department is at the root of a department hierarchy, the field is empty.

Attestors

Shows the attestor application role.

Members of this application role can approve attestation cases for the department.

Cost center

Shows the cost center that the department is primarily assigned to.

Role approver

Shows the role approver.

Members of the selected application role can approve requests for members of the department.

Role approver (IT)

Shows the IT application role approver.

Members of the selected application role can approve requests for members of the department.

Manager

Shows the identity responsible for the department.

Deputy manager

Shows the identity acting as a deputy to the department's manager.

Description

Shows the department's description.

Memberships – Department (page description)

To open the Memberships – Department page go to Responsibilities > Auditing > Departments > Show details > Memberships.

On the Memberships - Department page, you can see identities assigned to the department (see Displaying department memberships).

The following table gives an overview of the different content on the Memberships – Department page.

Table 506: Columns

Column

Description

Identity

Shows you the name of the identity assigned to the department.

Origin

Shows you whether the department was assigned to the identity directly or indirectly.

TIP: For each identity, you can see more useful information in the details pane. To do this, click the appropriate instance in the list. If the identity obtained the membership through a request, you will find more information on the following tabs on the Request tab:

  • Information: Displays general information about a request. The information displayed varies and is dependent on the service category from which the request was triggered.

  • Workflow: Displays the life cycle chronologically as from the time of request.

  • Compliance: Displays possible rule violations for this request.

  • Entitlements: Shows which entitlements are assigned to the role (if a role was requested).

TIP: You can show less data by using the column filters. For more information, see Filtering.

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