Chat now with support
Chat with Support

My Profile FAQ

Self Service Tools
Knowledge Base
Notifications & Alerts
Product Support
Software Downloads
Technical Documentation
User Forums
Video Tutorials
Contact Us
Customer Service
Licensing Assistance
Renewals Representative
View All

Thank you for visiting My Profile FAQ's . If you do not see an answer to your question below please contact us.

To update your profile click on the edit icon next to the contact information title at the top of the form.. The fields switch to editable text. If you need to update your email address you must contact customer service. To reset password you must click on the link to go to the reset password page.

Your primary and associated account IDs are listed under the One Identity Account ID filter found on My Service Request.

You can opt out of notifications via the My Products page. Click on the News & Updates arrow to view the dropdown and uncheck the Notification box.

A One Identity login allows you to obtain freeware, trials, create support requests and download latest releases from One Identity