-
Titre
Approval emails failing to send after Active Roles Administration Service upgrade and unable to "Preview" notifications -
Description
Following an upgrade, Approval messages and notifications are not sent from the Active Roles Administration Service as expected.
When an Approval email should be sent, instead, the Active Roles Admin Service Event Viewer contains the following warning message:
Event ID: 2000
Post-processing operation on object caused a policy violation.Policy: ApprovalNotificationObject:Details: Administrative Policy returned an error.Failed to create AppDomain.Attempting to Preview a notification message in the Active Roles Console fails with the following error message:Exception from HRESULT: 0x8004266 -
Cause
A specific file on the Active Roles Administration Service was not upgraded as expected.
This issue is being tracked as Defect ID 278931.
-
Résolution
WORKAROUND
On the Active Roles Administration Service host, navigate the following directory:
C:\ProgramData\Quest Software\ActiveRoles Server\MailMsgGen\cfg
Delete the web.config file which is present in this directory.
This file will be re-created as needed and the new copy of the file will function with the existing version of the Active Roles Administration Service.
STATUS
Waiting for a fix in a future release of Active Roles.
-
Demande de changement
278931