Retour
-
Titre
The DSServADE.exe process crash; Windows Event log shows Exception Code 0xc0000417; Fault Offset 0x00053dca -
Description
Defender Security Service is crashing.
Example output from Windows Event Log Application Error:
Faulting module name: DSServADE.exe, version: 5.7.0.4334, time stamp: 0x12345678Exception code: 0xc0000417Fault offset: 0x00053dca -
Cause
Some VPN devices send larger than expected RADIUS packets. This may cause Defender to crash. -
Résolution
Workaround: Defender version 5.7.0.4386 better handles the larger than expected RADIUS packets.
This release truncates the larger than expected information; the truncated data will not be what was sent; however the Defender Security Service will not crash.