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Titre
Error trying to install agent: "Signature verification failed while checking integrity of driver package" -
Description
Error message when trying to reinstall agent:
"Signature verification failed while checking integrity of driver package 'DgeDriver.inf' ('C:\Program Files\Dell\One Identity Manager Data Governance Edition\Agent Services\DgeDriver.inf'). (Error code 0x800B0109: A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider.)"
E.g.:
"DIFXAPP: INFO: BWFSDrv.inf: checking signature with catalog 'C:\Program Files\Quest Software\Data Governance\Agent Service\BWFSDrv.cat' ...
DIFXAPP: ERROR: Signature verification failed while checking integrity of driver package 'BWFSDrv.inf' ('C:\Program Files\Quest Software\Data Governance\Agent Service\BWFSDrv.inf'). (Error code 0x800B0109: A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider.)
DIFXAPP: INFO: Successfully removed '{6418D405-7021-4E04-B520-6F140859BC41}' from reference list of driver store entry ''
DIFXAPP: INFO: RETURN: DriverPackageInstallW (0x800B0100)
DIFXAPP: ERROR: encountered while installing driver package 'C:\Program Files\Quest Software\Data Governance\Agent Service\BWFSDrv.inf'
DIFXAPP: ERROR: InstallDriverPackages failed with error 0x800B0100
DIFXAPP: RETURN: InstallDriverPackages() 2148204800 (0x800B0100)" -
Cause
Certificates need to be updated on that agent host machine. -
Résolution
Please see attached document describing the way to address this.
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Pièces jointes