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Titre
Update the application server certificate used by the job server -
Description
The job server is showing a status of red in job queue info. When looking at the job service logs the following error is displayed:
The underlying connection was closed: Could not establish trust relationship for the SSL\TLS secure channel.
The remote certificate is invalid according to the validation procedure. -
Cause
The application server certificate was updated on the back end for Identity Manager On Demand. -
Résolution
Follow the steps below to update the application server certificate that is used by the job server.- Login to Designer with an applicable account
- Click on Base Data
- Expand Security settings
- Click on Connection data
- Select the Application server connection
- Click the three dots next to Connection parameter
- Enter the application server URL
- A certificate can be selected but it is not necessary (this field can be left blank)
- Click the OK button
- Click Commit to database
- Click the Save button
- Exit Designer
- Open Job service configurator
- Navigate to Process collection
- Click on AppServerJobProvider
- Click on Connection string
- Click on the Edit button
- Enter the Application server URL
- Click the OK button
- Click File and then Save
- Restart the One Identity Manager service