Control the reset behaviour for Attestation Approval Workflows (4322288)

Changes to workflows should work similar to changes to processes.  For example, changes to processes do not affect running process instances, however changes to approval workflows do affect running workflow instances.

Generally there is a desire for versioning of workflows, e.g. is there any way to modify a workflow without resetting the escalation calculations within that workflow?

WORKAROUND

None

STATUS

The Development team has acknowledged enhancement request #27143 and implemented this with version 8.0.  There are two additional configuration parameters:

QER\Attestation\OnWorkflowAssign

QER\Attestation\OnWorkflowUpdate

The options ABORT, CONTINUE and RESET control the behaviour when approval workflows are changed or the assignment is changed for an attestation policy.  For further information, please read the Attestation Administration guide in the Identity Manager - Technical Documentation.  Please note, the 8.0.x documentation only lists the change in the release notes but not in the Attestation Administration guide.

For more information regarding the reset behaviour in versions 7.0 and 7.1, please read Knowledge Article 223643,  Out of Box Attestation behaviors for Reset and Timeout not working.