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Titre
'timeout' errors when using pmrun: "connection to server timed out" -
Description
Received the following when trying to run: pmrun <command>
pmrun5.6.0 (040): 3002.12 Connection to qpm-servername.example.com timed out
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Cause
CAUSE 1:
Network connectivity issue
CAUSE 2:
Configuration issue "pmlocaldopts none" entry in pm.settings file. This was set by default in older version of product. It is no lonber set in QPM4U 5.6.(071) version.
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Résolution
RESOLUTION 1: Check network connectivity to destination machine, eg check firewall logs, perform a traceroute to verify the route to the destination machine.
Please read the article titled How to check communications Knowledge Article 35555
RESOLUTION 2: 1 - Edit the /etc/opt/quest/pm.settings and remove the "pmlocaldopts none" line
2 - Restart pmserviced