Retour
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Titre
Syslog Events disappear after upgrade. -
Description
After upgrading Safeguard for Passwords to 6.11, when viewing the Syslog configuration, it is noted that the subscribed events are removed or missing. Also noted is that events are not logged on the configured syslog server.
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Cause
Bug 288286 -
Résolution
The below steps are known to resolve this issue for customers facing this issue.
- Upgrade to Feature Release 6.11
- Navigate to Settings - External Integration - Syslog
- Make note of all details - IP Address, Port etc. and all the events subscribed to.
- Highlight the Syslog Server - click Delete to remove from SPP.
- Click Refresh button to ensure removed.
- Click "+" to add the configuration again.
- Re-add the syslog server and all events.
The Syslog server should now be configured and SPP should now be sending events to the syslog server as expected. -
Demande de changement
288286