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Titre
When attempting to join cluster error "Replica Enrollment Failed" is shown and device goes into quarantine mode -
Description
Error "Replica Enrollment Failed" popup when trying to enroll a new cluster member with the error:"Error: Failed to level 2, [TincConfig] VPN connectivitity could not be established.Aborting..."
or
"Error: Replica failed to join.Call failed with status code 400 (Bad Request): POST https://ip_address/service/core/v3/Cluster/Members/join"
The member being added then goes into quarantine. -
Cause
Required ports are not open between the cluster members -
Résolution
WORKAROUND
1. Ensure firewalls are configured to allow appliances must be able to communicate over TCP and UDP port 655 and TCP port 443.
2. Perform a factory reset on the quarantined device. More information here
3- Re-add the new cluster member
STATUS
Issue fixed in version 6.8, the device will no longer go into quarantine mode -
Demande de changement
253189