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What's new for One Identity Safeguard for Privileged Passwords

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Nouveau
One Identity New Product Version Release - One Identity Safeguard for Privileged Passwords 7.0 LTS

New Release One Identity Safeguard for Privileged Passwords 7.0 LTS   One Identity is excited to announce a new long term support version of...

Type: Product Créé(e) le: lundi 22 août 2022
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Correctifs

Nouveau
One Identity Safeguard for Privileged Passwords 7.0 LTS Virtual Appliance Patch

One Identity Safeguard for Privileged Passwords provides a single architecture for privileged access management that is delivered on a secure...

Créé(e) le: lundi 15 août 2022
One Identity Safeguard for Privileged Passwords 7.0 LTS Physical Appliance Patch

One Identity Safeguard for Privileged Passwords provides a single architecture for privileged access management that is delivered on a secure...

Créé(e) le: lundi 15 août 2022
One Identity Safeguard for Privileged Passwords 7.0 LTS Virtual Appliance Patch

One Identity Safeguard for Privileged Passwords provides a single architecture for privileged access management that is delivered on a secure...

Créé(e) le: lundi 15 août 2022
One Identity Safeguard for Privileged Passwords 7.0 LTS Physical Appliance Patch

One Identity Safeguard for Privileged Passwords provides a single architecture for privileged access management that is delivered on a secure...

Créé(e) le: lundi 15 août 2022
Révisé
One Identity Safeguard for Privileged Passwords Virtual Appliance - Required Operating System Patch Pre-requisite for SPP 7.0 LTS (Solution 338064)

One Identity Safeguard for Privileged Passwords Virtual Appliance required Operating System Patch Pre-requisite for SPP 7.0 LTS Please refer to...

Révisé: mercredi 24 août 2022
One Identity Safeguard for Privileged Passwords Physical Appliance - Required Operating System Patch Pre-requisite for SPP 7.0 LTS (Solution 338064)

One Identity Safeguard for Privileged Passwords Physical Appliance required Operating System Patch Pre-requisite for SPP 7.0 LTS Please refer to...

Révisé: mercredi 24 août 2022
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Documentation

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One Identity Safeguard for Privileged Passwords 7.0 LTS Release Notes

Provides information about the One Identity Safeguard for Privileged Passwords release.

Créé(e) le: lundi 15 août 2022
One Identity Safeguard for Privileged Passwords 7.0 LTS Administration Guide

Provides instructions for configuring and setting up One Identity Safeguard for Privileged Passwords, including both the Privileged Passwords and...

Créé(e) le: lundi 15 août 2022
One Identity Safeguard for Privileged Passwords 7.0 LTS User Guide

Provides non-administrative users with instructions for requesting, approving, and reviewing access requests using the One Identity Safeguard for...

Créé(e) le: lundi 15 août 2022
One Identity Safeguard for Privileged Passwords 7.0 LTS Secrets Vault User Guide

User Guide for the Safeguard Secrets Vault add-on which converts the open source Secrets Broker product into a Secrets Broker Vault.

Créé(e) le: lundi 15 août 2022
One Identity Safeguard for Privileged Passwords 7.0 LTS Appliance Setup Guide

Describes the components included in the package and main features of the Safeguard 3000 and 2000 appliances. It also provides instructions for...

Créé(e) le: lundi 15 août 2022
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Versions de logiciels

Nouveau
One Identity Safeguard 7.0 LTS VMware Virtual Appliance

One Identity Safeguard provides a single architecture for privileged access management that is delivered on a secure hardened appliance. This...

Créé(e) le: lundi 15 août 2022
One Identity Safeguard 7.0 LTS Hyper-V Virtual Appliance

One Identity Safeguard provides a single architecture for privileged access management that is delivered on a secure hardened appliance. This...

Créé(e) le: lundi 15 août 2022
One Identity Safeguard 7.0 LTS VMware Virtual Appliance

One Identity Safeguard provides a single architecture for privileged access management that is delivered on a secure hardened appliance. This...

Créé(e) le: lundi 15 août 2022
One Identity Safeguard 7.0 LTS Hyper-V Virtual Appliance

One Identity Safeguard provides a single architecture for privileged access management that is delivered on a secure hardened appliance. This...

Créé(e) le: lundi 15 août 2022
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Aucun(e) pour le moment

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Articles de la base de connaissances

Nouveau
4360719 - Configuring Microsoft’s Azure AD Federation with Safeguard

How to configure MS Azure AD Federation for Safeguard Is it possible to logon with Azure AD users to Safeguard?

Créé(e) le: lundi 22 août 2022
4368622 - Enhancement Request to allow text formatting on the Message of the day and Login Banner

Enhancement Request to allow text formatting on the Message of the day and Login Banner

Créé(e) le: mardi 30 août 2022
4267347 - Upgrade and Patching requirements for Safeguard for Privilege Passwords and Safeguard for Privilege Sessions

What are the required steps to upgrade or patch to the latest version of Safeguard for Privileged Sessions or Safeguard for Privileged Passwords?

Créé(e) le: mardi 30 août 2022
Révisé
4251856 - Currently "Review Required" blocks other requests can this be prevented?

Currently when "Review Required" is set on a Access Request Policy, a user cannot request the session/password if there is an outstanding review...

Révisé: mercredi 24 août 2022
4333722 - Connections from a joined Safeguard (SPP) are failing after upgrading SPS from 6.1 to 6.2

RDP and SSH connections initiated from Safeguard are failing after upgrading SPS (Safeguard for Privileged Sessions) from 6.1 to 6.2 while joined...

Révisé: mercredi 24 août 2022
4235489 - Connection failure when attempting to upload backup file

When attempting to upload a backup to one of the Replicas, receive the error, "Error – Request to https://applianceaddress/service/appliance/v3...

Révisé: mercredi 24 août 2022
4232720 - Configuring Tags (or Dynamic Groups) based on a Partition Profile

Can we tag a group of accounts (or create dynamic groups) based on the Partition Profile the account is assigned to? 

Révisé: mercredi 24 août 2022
4256264 - Configuring Microsoft's AD Federation Service Relying Party Trust for Safeguard

Customers want to configure Safeguard to use MS AD Federation Service for Federated Authentication

Révisé: mercredi 24 août 2022
4299508 - Compatibility of SPP and SPS versions

What versions of Safeguard for Privileged Passwords (SPP) and Safeguard for Privileged Sessions (SPS) are compatible? Can Long Term Support (LTS...

Révisé: mercredi 24 août 2022
4264335 - Common errors codes

Common errors codes

Révisé: mercredi 24 août 2022
4309548 - Color Coding for Passwords in Safeguard

When a password is requested through the desktop client, the letters and numbers are differentiated by different colours. However, the web...

Révisé: mercredi 24 août 2022
4211994 - Client timeout when using the Safeguard web client ("Session Expired")

When using the web client, timeouts are experienced - the message "Session Expired" may be seen. Followed by "Session Expired - Your...

Révisé: mercredi 24 août 2022
4302882 - Checking / changing a password on Safeguard returns "The service account credential type is not valid for this action. (60152)"

When selecting an account and trying to check/ change password, or attempting discovery Safeguard returns the error "The service account credential...

Révisé: mercredi 24 août 2022
4274067 - Check Connection fails when configuring Microsoft SQL server platform

Check Connection fails when configuring Microsoft SQL server platform. Connecting with asset SQLSERVER(sa) (IP-Address). Connecting to asset...

Révisé: mercredi 24 août 2022
4336278 - Check connection fails on Windows Asset error: "The RPC server is unavailable. (Exception from HRESULT: 0x800706BA)"

When Checking the connection on a Windows Asset in Safeguard, a GetComputerName function is run against the Windows Asset to verify its NetBIOS...

Révisé: mercredi 24 août 2022
4329123 - Check and Change log (History tab) not populating with the different date ranges

Each of the pre-built history queries (last 24, 7 days, 30 days, 90 days) when clicking on different date ranges, returns only the last 24 hours.

Révisé: mercredi 24 août 2022
4340367 - Changing a password on an account does not update the last successful password change time stamp

When trying to apply a Change Password task on an account, the task window does show that a password change did complete successfully, however, the...

Révisé: mercredi 24 août 2022
4338398 - Changes to supported SSH Algorithms in SPP 6.12.1

Supported SSH algorithms changed in SPP 6.12.1 What SSH key exchange, ciphers and message authentication codes are supported by SPP 6.12 when...

Révisé: mercredi 24 août 2022
4340355 - Changes to order of preference for Host Key Algorithms in SPP 6.12.1

What is the precedence of Host Key Algorithms when multiple host keys exist on target SSH systems? The order of preference for Host Key...

Révisé: mercredi 24 août 2022
4296556 - Change Password rules not applied for IIS App Pool and COM+

When trying to enable the check boxes for the following options in the Change Password Profile, the checkboxes remain unchecked : Update IIS...

Révisé: mercredi 24 août 2022
4251247 - Change Password fails on Checkpoint GAiA R80.10 and above.

Change Password fails on Checkpoint GAiA R80.10 and above. The error "Unable to change password for account due to an error." is shown when...

Révisé: mercredi 24 août 2022
4230070 - Change Asset Properties Even When Connection Check Fails

Requesting enhancement to change Asset properties, particularly for Active Directory assets, even when Safeguard cannot connect to the asset...

Révisé: mercredi 24 août 2022
4281231 - Cannot unjoin Starling within Safeguard getting error: the directory or authentication provider cannot be deleted because there are active identities 50086

After clicking on the blue Unjoin Starling link within Safeguard getting error:  The directory or authentication provider cannot be deleted...

Révisé: mercredi 24 août 2022
4303253 - Cannot perform emergency checkout in WebUI when Show Account Request Availability is selected.

Requesting a password as emergency access using the WebUI while the password was checked out by other user fails with "Password is already checked...

Révisé: mercredi 24 août 2022
4229885 - Cannot edit the DN of a Directory User Group in SPP

When creating a Directory Group in Safeguard, it is not possible to edit the distinguished name after the fact. 

Révisé: mercredi 24 août 2022
4338558 - Cannot connect to host because the asset SSH host key has not been accepted

When performing a Check Connection on a SSH based Asset, the following error appears: Cannot connect to host because the asset SSH host key has...

Révisé: mercredi 24 août 2022
4216880 - Can you have multiple service accounts for a single directory?

Is it possible to have multiple service accounts for a single directory or to set up two directories that are within the same forest but use a...

Révisé: mercredi 24 août 2022
4256474 - Can the Safeguard VM be cloned to create a new cluster member?

Can the VM Safeguard image be cloned? When attempting to add a replica in the cluster the error is shown: "Replica enrollment failed...

Révisé: mercredi 24 août 2022
4259802 - Can the installation directory of thick client be changed or location of user.config be changed?

Can the installation directory of thick client be changed or location of user.config be changed?

Révisé: mercredi 24 août 2022
4251937 - Can the hostname connection string by used in SecureCRT to connect to target systems?

Can the hostname connection string by used in SecureCRT to connect to target systems?

Révisé: mercredi 24 août 2022
4260946 - Can the BMC/IPMI firmware be updated?

Can the BMC ( Baseboard Management Controller) / IPMI (Intelligent Platform Management Interface) firmware be updated?

Révisé: mercredi 24 août 2022
4303244 - Can the 20 second default when displaying passwords be adjusted?

When displaying a password, the password is displayed for 20 seconds. Can this time be adjusted?

Révisé: mercredi 24 août 2022
4251613 - Can the 2.8 VMWare VM be upgraded to 2.9?

Can the 2.8 VMWare VM be upgraded to 2.9?

Révisé: mercredi 24 août 2022
4222001 - Can TACACS+ assets and accounts be managed by Safeguard?

Is it possible to integrate TACACS+ (Terminal Access Controller Access Controller System) assets and accounts into Safeguard?

Révisé: mercredi 24 août 2022
4305434 - Can Safeguard for Priv Passwords manage Vmware vSphere ESXi v7?

Can Safeguard for Privileged Passwords manage VMWare vSphere ESXi v7? 

Révisé: mercredi 24 août 2022
4260187 - Can Safeguard store files such as certificate private keys?

Can Safeguard store files such as certificate private keys? Can Safeguard be used as a secret key store?

Révisé: mercredi 24 août 2022
4259957 - Can Safeguard accept SNMP status request (walk command).

Does Safeguard respond to SNMP Get requests or SNMP Status (Walk) requests.? Is it possible to have Safeguard respond to SNMP polling? 

Révisé: mercredi 24 août 2022
4259819 - Can Safeguard 2000 & 3000 be mixed in the same cluster?

Can Safeguard 2000 & 3000 be mixed in the same cluster?

Révisé: mercredi 24 août 2022
4229082 - Can Safeguard modify group membership in Active Directory or on local machines?

Safeguard for Privileged Passwords has the ability to check and change passwords for local and directory accounts, is it able to perform other...

Révisé: mercredi 24 août 2022
4251975 - When using Syslog in CEF format, Safeguard sends cs7Label and above, and cn4 and above.

When using Syslog in CEF format, Safeguard sends cs7Label and above, and cn4 and above. These customer string & numbers are not valid in SIEM...

Révisé: mercredi 24 août 2022
4260253 - When using Starling Approval Anywhere is it possible to increase the timeout from 10 minutes?

Currently the Request approval on the Starling Approval Anywhere expires after 10 minutes, is it possible to increase this duration?

Révisé: mercredi 24 août 2022
4256201 - When using RADIUS authentication does Safeguard send the NAS-IP-Address or NAS-Identifier attribute?

When using RADIUS authentication does Safeguard send the NAS-IP-Address or NAS-Identifier attribute in the Access-Request packets?

Révisé: mercredi 24 août 2022
4212480 - When using Firefox, the 'Copy' button is not active until the password has been viewed.

When retrieving a password from SPP Web UI, it is noted that in Chrome and IE that the 'Copy' button is active without the requirement of viewing...

Révisé: mercredi 24 août 2022
4263973 - When using Directory Asset Scan the "Network Address" shows -----------

When using Directory Asset Scan the "Network Address" of an asset is empty and just shows a set of hyphen symbols "-----------".

Révisé: mercredi 24 août 2022
4260050 - When using embedded sessions what is the retention period of the session files?

When using embedded sessions what is the retention period of the session files?  Does Safeguard ever delete the recordings? Are the PSM session...

Révisé: mercredi 24 août 2022
4312495 - When using a non-root account with a Privilege Elevation Command SG fails to deploy a SSH key.

When attempting to manage a Linux Asset with automated key management, the SSH key fails to be deployed to the target system.

Révisé: mercredi 24 août 2022
4259928 - When using a Microsoft Active Directory asset is LDAP or LDAPS used for communication?

When using a Microsoft Active Directory Asset is LDAP or LDAPS used for Domain Controller and Global Catalog communication?

Révisé: mercredi 24 août 2022
4255991 - When using account discovery is the password of the account changed on import?

When using account discovery is the password of the account changed on import?

Révisé: mercredi 24 août 2022
4316576 - MAC address not included in network info

The network info listed in Safeguard GUI does not include the MAC address for the X0 and XI NICs. Where can this be obtained?

Révisé: mercredi 24 août 2022
4260195 - Login pop up "Please provide your server-side credentials:" when performing a SPP initialed session from the web client and using the .RDP file

When using the SPP web client and downloading a RDP file, when attempting to connect a "Please provide your server-side credentials:" pop up is...

Révisé: mercredi 24 août 2022
4263331 - Log on fails for External Federation provider on VMware or Hyper-V platforms after a v6.0 upgrade or backup restore.

This KB article applies to Hyper-V and VMware platforms only (not hardware appliances or cloud VMs). External Federation log ons will fail with...

Révisé: mercredi 24 août 2022
4273581 - Localization for web client

Localization for web client

Révisé: mercredi 24 août 2022
4257888 - List of the Platformid Values used when creating an import file

When importing objects, such assets Safeguard expects the import file to be a Comma Separated Values (CSV) file with the required fields. Name...

Révisé: mercredi 24 août 2022
4217108 - List of functionality available when cluster member is in read-only mode

The Administrator Guide is unclear on what functionality is available when a cluster member is in read-only mode.

Révisé: mercredi 24 août 2022
4259812 - Linked accounts are removed from users

Linked accounts are removed from Directory Users after the Directory Sync runs. The Audit logs show that the "Automated System" is removing the...

Révisé: mercredi 24 août 2022
4229899 - Linked Accounts removed after Directory Sync.

AD login has been configured via Identity and Authentication. Upon configuring the AD group in Safeguard, and selecting "Automatically link...

Révisé: mercredi 24 août 2022
4275685 - License is not activated yet. Activate your license.

When attempting to activate Syslog in IPMI on a 3500 appliance the following error is reported. “License is not activated yet. Activate your...

Révisé: mercredi 24 août 2022
4226603 - LDAP timeout errors reported when Safeguard attempts to communicate with AD

Safeguard is unable to communicate with certain AD Domain Controllers, due to timeout or unreachable errors.

Révisé: mercredi 24 août 2022
4243814 - Laptop Workstation switching back and forth between two IP Address of WiFi and LAN blocked or IP address is not reachable

Erorr messages found in the Activity Center: Access to the resource was denied Information RPC ports are blocked or IP address is not reachable...

Révisé: mercredi 24 août 2022
4256569 - Lack of Launch button in web client after upgrading to 6.7 or 6.0.7 and above

After upgrading to 6.7, the Launch button is no longer shown when making a session request.  The red highlighted Launch button is missing.

Révisé: mercredi 24 août 2022
4309563 - It is possible to force a manual password reset through the API or PowerShell?

It is possible to force a manual password reset on a One Identity Safeguard managed account through the API or PowerShell commands?

Révisé: mercredi 24 août 2022
4299689 - Issue launching SSH connection from SPP session launch "play" button

When user attempts to launch an SSH connection from Safeguard for Privileged Passwords Web UI on a MAC OS client, using the "play" button, they...

Révisé: mercredi 24 août 2022
4232806 - Is there any downtime associated with failing over to a Replica?

When failing over from the Primary to a Replica, is there any downtime or production outage associated with this?

Révisé: mercredi 24 août 2022
4323872 - Is there a way to send schedule activity reports to emails other than the email of the logged-in user?

There doesn't seem to be a way to configure scheduled activity reports so that they can be sent to emails other than the email of the logged-in...

Révisé: mercredi 24 août 2022
4305487 - Is there a way to extract the Account and Password information from Safeguard?

Is there a way to extract the password of accounts in a report format?

Révisé: mercredi 24 août 2022
4260027 - When sending Syslog events in CEF format the "Device Event Class ID" is missing

When Safeguard sends Sysog events the "Device Event Class ID" header is missing The CEF format is: CEF: Version | Device Vendor | Device...

Révisé: mercredi 24 août 2022
4251837 - When sending Syslog in CEF format custom string labels are not correctly capitalised

When using Syslog with CEF formatting, Safeguard sends custom string labels in lowercase. For example, cs1label is sent instead of the correct...

Révisé: mercredi 24 août 2022
4306677 - When performing a RDP login does SPP/SPS use the UPN username or domainname\username format?

When performing a RDP login does SPP/SPS use the UPN username or domainname\username format?

Révisé: mercredi 24 août 2022
4259981 - When opening the Users tab of a Directory "User Groups" a "Loading" window is shown

When opening the Users tab of a Directory "User Groups" a "Loading" window is shown

Révisé: mercredi 24 août 2022
4263745 - When making a request from the browser for a Active Directory account the Domain field is blank

When making a request from the browser the Domain field is blank. Issue occurs in IE, Firefox, and Chrome.

Révisé: mercredi 24 août 2022
4263954 - When importing Accounts or Assets vis CSV tags are ignored

When importing Accounts or Assets vis CSV tags are ignored, and not created on the account/asset

Révisé: mercredi 24 août 2022
4251240 - When connecting to a target system via RDP, the IP address of SPS is shown in the title bar

When users connect to a managed server using Safeguard , the RDP client will show the Safeguard SPS IP (or X1 address) instead of the real...

Révisé: mercredi 24 août 2022
4229287 - When connecting to a RDP Remote Desktop Session an error message is produced "Because of a protocol error detected at the client (code 0x2104), this session will be disconnected."

When connecting to a RDP Remote Desktop Session from the Desktop Client or Web Client, an error message is produced "Because of a protocol error...

Révisé: mercredi 24 août 2022
4263687 - When attempting to join cluster error "Replica Enrollment Failed" is shown and device goes into quarantine mode

Error "Replica Enrollment Failed" popup when trying to enroll a new cluster member with the error: "Error:  Failed to level 2, [TincConfig...

Révisé: mercredi 24 août 2022
4226748 - When attempting to Add Directory Groups, popup form window does not load

Log into the Safeguard Desktop client, navigate to the User Groups menu, click on the "plus" button at the top and then select "Add Directory Group...

Révisé: mercredi 24 août 2022
4259841 - When assets are discovered by Asset Discovery on Active Directory is it possible to manually update the assets "Network Address"?

When assets are discovered by Asset Discovery on Active Directory is it possible to manually update/correct an assets "Network Address"?

Révisé: mercredi 24 août 2022
4211455 - When applying an upgrade patch to Safeguard, if there are many queued email this may cause the upgrade to take longer.

When applying an upgrade patch to a Safeguard, the patch may take longer if there are many (eg counts of tens of thousands or higher) of queued email.

Révisé: mercredi 24 août 2022
4263569 - When adding DNS servers to X1 not all entries are saved

When adding DNS servers to X1 not all entries are saved. How many DNS servers can be assigned on the X1 interface?

Révisé: mercredi 24 août 2022
4228426 - When a cluster member will be offline for several hours or days, what considerations should be made?

If a cluster member is moved between sites or has an extended downtime due to construction or something else, what are best practices?

Révisé: mercredi 24 août 2022
4260060 - What versions of SNMP does Safeguard support?

What versions of SNMP does Safeguard support?

Révisé: mercredi 24 août 2022
4230448 - What values should be used to run the SQL Server permissions script manually?

In the SQL Server database agent grant permissions script there are two values to the populated @LoginName and @GrantSSISPermissions Select...

Révisé: mercredi 24 août 2022
4305415 - What types of ServiceNow tickets does Safeguard support?

What types of ServiceNow (SNOW) tickets does Safeguard support?

Révisé: mercredi 24 août 2022
4319635 - What type of encryption does Safeguard use to protect communication with Windows assets?

What type of encryption does Safeguard use to protect communication with Windows assets?

Révisé: mercredi 24 août 2022
4309889 - What type of email alerts or notifications are available in SPP?

What type of email alerts or notifications based on activities or tasks are available in Safeguard for Privileged Passwords?

Révisé: mercredi 24 août 2022
4259925 - What sudo permissions are required when automatically deploying the SSH keys?

When using SSH Key authentication what permissions need to be delegated via sudo to deploy a SSH key?

Révisé: mercredi 24 août 2022
4256268 - What sudo permissions are required on Linux/Unix assets in Safeguard?

What sudo permissions are required on Linux/Unix assets in Safeguard?

Révisé: mercredi 24 août 2022
4263980 - What steps to take when a Safeguard unit has entered Quarantine mode?

A Safeguard device has entered quarantine mode. What steps to take when a Safeguard unit has entered Quarantine mode?

Révisé: mercredi 24 août 2022
4256357 - What SSH key exchange, ciphers and message authentication codes are supported by Safeguard when communicating to SSH systems?

What SSH key exchange, ciphers and message authentication codes are supported by Safeguard when communicating to SSH systems?

Révisé: mercredi 24 août 2022
4340361 - You cannot create an asset with a platform of directory device class

When trying to create an Asset Discovery job, the error below appears: You cannot create an asset with a platform of directory device class...

Révisé: mercredi 24 août 2022
4299953 - WinRM AllowUnencrypted setting fails to change setting

While changing WinRM/Config/Service/AllowUnencrypted setting, error message " There are no more endpoints available from the endpoint mapper...

Révisé: mercredi 24 août 2022
4328758 - Windows Print Spooler Remote Code Execution Vulnerability CVE-2021-34527 "Print Nightmare Exploit"

Is SPP affected by the exploit "Print Nightmare" CVE-2021-34527 Windows Print Spooler Remote Code Execution Vulnerability? More info: https...

Révisé: mercredi 24 août 2022
4314886 - Windows password changes fail when built-in Administrator is not used

A local account password reset can fail when you are using an asset that is configured with a service account with Administrative privileges other...

Révisé: mercredi 24 août 2022
4226546 - Will changing the password profile in SPP affect currently stored passwords?

Will modifying the password rules in Safeguard affect or invalidate the existing passwords that have been generated for other Accounts?

Révisé: mercredi 24 août 2022
4300136 - How to disable all email alerts for virtualization cartilage

Some monitoring environments rely purely on Dashboards and Reports for keeping track of performance. Even if email alerts are not required...

Révisé: mercredi 24 août 2022
4263587 - How to delegate permissions in Active Directory for a Safeguard service account

How to delegate permissions in Active Directory for a Safeguard service account

Révisé: mercredi 24 août 2022
4242956 - How to customize the putty's Windows title?

How to customize the putty's Windows title?

Révisé: mercredi 24 août 2022
4232782 - Error configuring Starling phone number, "Unable to enroll 'username' (6) with Approval Anywhere: Phone number must be in international E.164 format (60052)"

When attempting to configure Approval Anywhere for users in Safeguard, an error is received because the phone number was supplied in a non-standard...

Révisé: mercredi 24 août 2022
4251372 - Error after 2.7 upgrade: "You are not authorized to perform this action. (90403)"

After upgrading to 2.7, and trying to acknowledge a request (revoked, expired, check in) that was made in the previous version  the error "You are...

Révisé: mercredi 24 août 2022
4323984 - Error adding AWS asset: "A WebException with status TrustFailure was thrown"

"A WebException with status TrustFailure was thrown" error appears as a task output when trying to add an AWS (Amazon Web Services) asset.

Révisé: mercredi 24 août 2022
4256389 - Error adding a Service Now ticket system

Error when adding a Service Now ticket system  {"Code":60414,"Message":"Failed to connect to ticket system 'dev' (https://fqdn.service-now.com...

Révisé: mercredi 24 août 2022
4257976 - Error "You cannot access this account while another request is pending password reset. (90010)"

Error when requesting an password or session "You cannot access this account while another request is pending password reset. (90010)" The...

Révisé: mercredi 24 août 2022
4264352 - Entitlements added however accounts are not showing when attempting to request

Entitlements and Access Request Policies have been added however accounts are not showing when attempting to request

Révisé: mercredi 24 août 2022
4226676 - Enrolling and unjoining cluster members

Keep the following considerations in mind when performing the enroll replica and unjoin replica operations to create a Safeguard cluster

Révisé: mercredi 24 août 2022
4296561 - Enhancement Request: Update Top Secret Password Interval to match NextPasswordChange in Safeguard

Change the Password Interval (PASSINTV (userPassword-Interval) - (e.g, INTERVAL = 255 ) when changing a password to match the profile next change...

Révisé: mercredi 24 août 2022
4209267 - Enhancement Request: Linked accounts for other directories

Support for other accounts other than AD accounts. Example: OpenLDAP

Révisé: mercredi 24 août 2022
4235341 - Enhancement Request: Ability to store and request files from Safeguard

Seeking the ability to secure store documents within SPP, that can then be requested by users, similar to the password request workflow.

Révisé: mercredi 24 août 2022
4218134 - Enhancement Request to support fine-grained password policies (PSO)

Password expiration warning is showing wrong amount of days.

Révisé: mercredi 24 août 2022
4303614 - Enhancement Request to make Manual Password more intuitive, redesign.

ER-272778: For the ability to set a manual password when adding a new account. ER-272829: Allow Show Password to validate when setting a...

Révisé: mercredi 24 août 2022
4212477 - Enhancement Request to make column selection persist on Open Requests dashboard.

Column selections can be made to add/remove from the Open Requests. After logging out and back in, the column selections do not persist. Can there...

Révisé: mercredi 24 août 2022
4309531 - Enhancement Request to have the Reason Code included as a column on the Approver screen

When an Approver navigates to the list of Request awaiting approval, certain details are show in columns on the left, however, to see the other...

Révisé: mercredi 24 août 2022
4296601 - Enhancement Request to change behavior of next password change date

Next password change date not updating to the value configured in password change schedule after performing a set password or change password...

Révisé: mercredi 24 août 2022
4209922 - Enhancement Request to enable customized logout URLs in web ui and desktop client

Enhancement Request to enable customized logout URLs in web ui and desktop client

Révisé: mercredi 24 août 2022
4303575 - Enhancement Request to add warning before a manual change password

Sanity checks before manual change operation in Safeguard UI Confirming that the user wants to change the password with an option to enable...

Révisé: mercredi 24 août 2022
4303551 - Enhancement request to allow some control over the Platform Task prioritization

Enhancement request to allow some control over the Platform Task prioritization

Révisé: mercredi 24 août 2022
4296989 - Enhancement Request to add the option to have assets/accounts/users disabled and not deleted during AD sync

Enhancement Request to add the option to have assets/accounts/users disabled and not deleted during AD sync

Révisé: mercredi 24 août 2022
4296528 - Enhancement Request to add the Dependent Services tab to the Account view

Improve the Account view by adding the Dependent Services information to each account.

Révisé: mercredi 24 août 2022
4289947 - Enhancement Request to add the ability to force a local user into a password reset on their first login.

It currently is not possible to force a password reset for a new local Safeguard User on their initial login.

Révisé: mercredi 24 août 2022
4319666 - Enhancement Request Include a header on access request activity report extracts.

Currently, Safeguard does not include a header for Access Request Activity report extracts to authenticate the data source. The report data is not...

Révisé: mercredi 24 août 2022
4290796 - Enhancement Request to add manual password when selecting Change Password

When selecting Change Password, to be able to enter a manual password. SPP currently have the option of setting the password manually, but it...

Révisé: mercredi 24 août 2022
4235494 - Enhancement request for NIC diagnostics

Measuring the speed and quality of service of the connection between two cluster nodes is difficult, and there are insufficient tools available to...

Révisé: mercredi 24 août 2022
4317056 - Enhancement request for additional reporting

We are looking to have reports that we can run from Safeguard, without using the API, that will return a list of users, assets, accounts etc. These...

Révisé: mercredi 24 août 2022
4324004 - Enhancement Request Add the ability to manage smart card required accounts.

Customers would like to manage accounts that require smart card authentication. Upon approval of a password or session request on accounts that...

Révisé: mercredi 24 août 2022
4315107 - Enhancement Request Add the ability to wildcard external federation authentication realms

Currently, the way Safeguard works with external federation, is that each email domain (e.g. domain.com, child.domain.com, domain2.com) need to be...

Révisé: mercredi 24 août 2022
4289924 - Enabling FIDO2 authentication with Safeguard for Privileged Passwords

Enabling FIDO2 authentication with Safeguard for Privileged Passwords This video describes the steps to enable FIDO2 authentication. The steps...

Révisé: mercredi 24 août 2022
4299559 - Enabling "TLS 1.2 Only" option on appliances

Enabling the TLS 1.2 Only option on Safeguard, the setting is only configured on the Primary appliance. Settings | Appliance | Appliance...

Révisé: mercredi 24 août 2022
4327526 - How to create Asset-based tags from the API?

Steps to create asset-based tags from the Safeguard API.

Révisé: mercredi 24 août 2022
4338615 - How to create an SSL Certificate for Safeguard (SPP)

This video will show the following steps to create an SSL certificate for One Identity Safeguard for Privileged Passwords appliance: - Create a...

Révisé: mercredi 24 août 2022
4309539 - How to create an MSI install log for the SPP Desktop Client

How to create an MSI install log to troubleshoot installation failures with the SPP Desktop Client

Révisé: mercredi 24 août 2022
4232724 - How to create Account Discovery rule for AD that will match exactly

When creating an Account Discovery rule for AD, it will match names such as "ABC" but will also import "ABCDEF". How can we configure it to only...

Révisé: mercredi 24 août 2022
4340428 - How to create a regex value with both uppercase and lowercase letters for account discovery rules

When creating an Account Discovery rule to find by (Property Constraint), Is it possible to enter a regex value to include both uppercase and...

Révisé: mercredi 24 août 2022
4330826 - How to configure Safeguard A2A and credential requests?

Steps required to configure Safeguard A2A and credential requests.

Révisé: mercredi 24 août 2022
4226608 - How to configure manual password changes in Safeguard?

Is it possible to configure Safeguard for manual password changes, and receive an alert or notification when a change is due?

Révisé: mercredi 24 août 2022
4232730 - How to check the password change and check schedule for a Managed Account

Where can you review the password change and check settings for a Account in SPP?

Révisé: mercredi 24 août 2022
4251550 - What ports are required for communication between Safeguard cluster members?

What ports are required for communication between Safeguard cluster members?

Révisé: mercredi 24 août 2022
4262902 - What port or URL does Starling 2FA integration require?

When configuring Starling 2FA with on premise applications what ports or URL's need to be available to ensure operation?

Révisé: mercredi 24 août 2022
4259864 - What is the difference between the .ZAT session files and the exported .WEBM file?

What is the difference between the .ZAT session files and the exported .WEBM file?

Révisé: mercredi 24 août 2022
4259470 - What is One Identity's Starling Data Retention Policy?

Does One Identity have a data retention policy for it's Starling cloud based products.

Révisé: mercredi 24 août 2022
4263913 - What information is included in a backup?

What information is included in a Safeguard backup?

Révisé: mercredi 24 août 2022
4218847 - What happens to an SSH or RDP Session hosted by Safeguard when the session expires?

What happens to an RDP or SSH session when the session expires?

Révisé: mercredi 24 août 2022
4229139 - What does the ‘Set default password’ option on account discovery rules do? Does this cause an initial password reset to occur?

On account discovery rules there is an option to set a default password when an account is discovered, what does this do? When adding accounts...

Révisé: mercredi 24 août 2022
4260102 - What does the option ""PreAuthenticate for Challenge/Response" do in secondary Radius authentication?

What does the option "PreAuthenticate for Challenge/Response" do in secondary Radius authentication?

Révisé: mercredi 24 août 2022
4230082 - What does it mean when Safeguard reports that it is "Sick"

In regards to the Appliance Sick event, this can various issues, there are 6 categories for appliance sick events which can be distinguished by the...

Révisé: mercredi 24 août 2022
4296940 - What do the NIC LED colors indicate?

What do the NIC LED colors indicate on Safeguard?

Révisé: mercredi 24 août 2022
4232882 - What are these logs I'm seeing from the PAM Connector in the Activity Center?

When reviewing the Activity Center in SPP, there are events that are being performed by the PAM Connector. Can you confirm the source of these tasks?

Révisé: mercredi 24 août 2022
4263830 - What are the steps to perform a factory reset from the recovery kiosk or MGMT network interface on physical devices?

What are the steps to perform a factory reset from the recovery kiosk or MGMT network interface on physical devices?

Révisé: mercredi 24 août 2022
4256495 - What are the recording sizes of recorded sessions for SSH and RDP?

How large are the session recording files for SSH and RDP?  What are the estimated sizes of sessions recordings captured?

Révisé: mercredi 24 août 2022
4209804 - What are the hardware specifications of the SafeGuard 2000 appliance?

What are the hardware specifications of the SG2000 Appliance?

Révisé: mercredi 24 août 2022
4263838 - What are the firewall rules on Safeguard? Is it possible to ping the Safeguard appliance?

What are the firewall rules on Safeguard?  Is it possible to ping the Safeguard appliance?  How is the firewall configured on Safeguard...

Révisé: mercredi 24 août 2022
4255978 - What are Managed Networks is SPP?

How are Managed Networks defined in Safeguard for Privileged Passwords

Révisé: mercredi 24 août 2022
4249076 - What Archive Servers are supported by Safeguard?

What Archive Servers are supported by TPAM? What operating systems for the archive servers are supported? What protocols are supported for archive...

Révisé: mercredi 24 août 2022
4226849 - WebUI Errors are not able to be dismissed due to hidden OK button

While using the SPP web-UI, if presented an error (Our testing has specifically identified the errors from the "Request Error" page), users may be...

Révisé: mercredi 24 août 2022
4268752 - web client is stuck and unable to complete loading when using Internet Explorer

web client is stuck and unable to complete loading when using Internet Explorer

Révisé: mercredi 24 août 2022
4290813 - Video: Safeguard Asset Discovery example

Video: Safeguard Asset Discovery example using both Directory and Network Scan

Révisé: mercredi 24 août 2022
4296500 - Users removed from User Group when changing permissions

When changing permissions (for example: removing permissions, applying the changes, adding permissions back then applying new changes) in a "Local...

Révisé: mercredi 24 août 2022
4338382 - Users experience degraded performance of password change and checkout.

Users experience degraded slow performance of password change and checkout. When making a Request the Asset Selection screen is extremely slow, it...

Révisé: mercredi 24 août 2022
4218705 - User Password Rule - Test Rule button fails with error

Error when using the "Test Rule" for local users. Desktop client error: "Unexpected character encountered while parsing value: %. Path ", line1...

Révisé: mercredi 24 août 2022
4289862 - User Group is not being fully populated with all users from the Directory.

When creating a User Groups, it is found that not all users have been imported into the User Group. The User Group has "Require Secondary...

Révisé: mercredi 24 août 2022
4330096 - UPN username format in connection string, UseAltLoginName

When an LDAP account is used in an SSH Access Request Policy (either Linked Account or Directory Account), it is formatted in the connection...

Révisé: mercredi 24 août 2022
4259869 - Upgrading stalls at x % unable to complete.

Upgrading stalls at x % unable to complete.

Révisé: mercredi 24 août 2022
4267456 - Update Dependent Systems Support

Safeguard provides customers with the ability to update dependent systems that run as a domain user account on a Windows asset. When Safeguard...

Révisé: mercredi 24 août 2022
4226494 - Unexpected behavior when selecting certain listed items in Safeguard

These issues have to do with the first object listed being treated as the “selected” object. Select another listed object , delete and both the...

Révisé: mercredi 24 août 2022
4256581 - Understanding the Mainframe platforms

Understanding the Mainframe platforms

Révisé: mercredi 24 août 2022
4293329 - Unable to set BMC administrator password. Reason: An item with the same key has already been added. (60535)

When attempting to activate the BMC (Baseboard Management Controller) or reset the password of the default administrator account the following...

Révisé: mercredi 24 août 2022
4319600 - Is there a JSON schema available for activity and entitlement reports?

Is there a JSON schema available for activity and entitlement reports?

Révisé: mercredi 24 août 2022
4299201 - Is Safeguard for Passwords affected by CVE-2022-21849 or CVE-2022-21907

Is Safeguard for Privileged Passwords affected by the following vulnerabilities? CVE-2022-21849 CVE-2022-21907

Révisé: mercredi 24 août 2022
4256309 - Is it possible to use SMTP authentication in Safeguard?

Is it possible to use SMTP authentication in Safeguard?

Révisé: mercredi 24 août 2022
4252094 - Is it possible to use NAT'ed addresses for PSM?

It is possible to specify the X1 address as a FQDN name so the PSM session could be routed to a NAT'd IP using Split DNS?

Révisé: mercredi 24 août 2022
4317165 - Is it possible to take a backup of an appliance that is in quarantine?

Is it possible to generate and download a backup from a quarantined SPP appliance?

Révisé: mercredi 24 août 2022
4235290 - Is it possible to store a static password in Safeguard?

Is it possible to store a password in Safeguard, that is available for request, but remains static and does not need to be changed?

Révisé: mercredi 24 août 2022
4256664 - Is it possible to set a static route in Safeguard?

Is it possible to set a static networking route in Safeguard?

Révisé: mercredi 24 août 2022
4256627 - Is it possible to set a password/encryption key on the backups Safeguard creates?

Is it possible to set a password/encryption key on the backups Safeguard creates?

Révisé: mercredi 24 août 2022
4252053 - Is it possible to send Syslog events securely using SSL/TLS?

Is it possible to send Syslog events securely to the Syslog server? For example using SSL/TLS?

Révisé: mercredi 24 août 2022
4319685 - Is it possible to send Syslog alerts over TCP?

Is it possible to send Syslog alerts over TCP instead of UDP?

Révisé: mercredi 24 août 2022
4274941 - Is it possible to restore a hardware backup onto a Safeguard virtual appliance?

Is it possible to restore a hardware backup onto a Safeguard virtual appliance?  Error: "The uploaded file could not be validated as a genuine...

Révisé: mercredi 24 août 2022
4264274 - Is it possible to restore a Safeguard backup done at a different version?

Is it possible to restore a backup done at a different Safeguard version? For example, can a 2.11 backup be restored to a 6.10 Safeguard device...

Révisé: mercredi 24 août 2022
4256252 - Is it possible to RDP into a member server using Active Directory accounts without adding the Active Directory directory to Safeguard?

In networks where access to Active Directory is not possible or allowed, is it possible to RDP into a AD member server using a Active Directory...

Révisé: mercredi 24 août 2022
4332713 - Is it possible to prevent a user logging onto Safeguard multiple times concurrently?

For audit and security reasons is it possible to prevent a user logging onto Safeguard multiple times concurrently?

Révisé: mercredi 24 août 2022
4221659 - Is it possible to preview service discovery results or delete a discovered service?

It is possible to preview the results for asset and account discovery, is this also possible for services? Why is it only possible to ignore...

Révisé: mercredi 24 août 2022
4340540 - Is it possible to monitor the health state of a Safeguard Appliance using a web page?

Does Safeguard have a web page that can be monitored by a load balancer (For example F5) for health states in case the appliance is unavailable or...

Révisé: mercredi 24 août 2022
4235395 - Is it possible to modify the Account Discovery Rules through the Safeguard API?

Is it possible to modify the Account Discovery Rules through the Safeguard API?

Révisé: mercredi 24 août 2022
4235328 - Is it possible to manage the credentials stored in Password Manager's Self Service Portal with Safeguard?

How can we manage the password for Password Manager's Self-Service-Portal service account with One Identity Safeguard?

Révisé: mercredi 24 août 2022
4251826 - Is it possible to load up multiple instances of the Safeguard thick client?

Is it possible to load up multiple instances of the Safeguard thick client?

Révisé: mercredi 24 août 2022
4259989 - Is it possible to get the appliance shipped with a power supply that will accept Direct Current (DC) input?

Is it possible to get the appliance shipped with a power supply that will accept Direct Current (DC) input?

Révisé: mercredi 24 août 2022
4259986 - Is it possible to get a list of potential Syslog events / alerts and the Syslog fields that are sent?

Is it possible to get a list of potential Syslog events / alerts and the Syslog fields that are sent?

Révisé: mercredi 24 août 2022
4228423 - Is it possible to generate a report from the desktop client for accounts which includes the last successful password check and change?

It would be useful to generate a report filtered for certain assets that contains a list of accounts and the date and time of their last successful...

Révisé: mercredi 24 août 2022
4289557 - Is it possible to extend the request time of an current opened request?

Is it possible to extend the request time of an current opened request?

Révisé: mercredi 24 août 2022
4333776 - In 6.8 when editing Directory Account in a Session Based Access Request Policy, Directory Accounts are being automatically added

On 6.8, when using  Asset-Based Session Access. in Access Request Policy | Access Config. After adding an account into "Directory Account", and...

Révisé: mercredi 24 août 2022
4263781 - In 2.8 importing Assets via CSV does not work

When attempting to import Assets via CSV the task shows as a Sucess however, the assets are not created in Safeguard

Révisé: mercredi 24 août 2022
4263592 - In 2.6 no assets are returned in Reports -> Entitlements -> by Asset - Browse

No assets are returned in Reports -> Entitlements -> by Asset - Browse

Révisé: mercredi 24 août 2022
4333770 - Impact of CVE-2021-44228 Apache Log4j Vulnerability

A critical vulnerability was recently discovered related to systems/software that run Apache Log4j More information about this vulnerability...

Révisé: mercredi 24 août 2022
4263846 - If the primary fails and replicas going into "ReplicaWithQuorum" state will password changes still occur?

If the primary fails and replicas going into "ReplicaWithQuorum" state will password changes still occur?

Révisé: mercredi 24 août 2022
4260118 - If a Safeguard user has an expired password will they be able to change their password at login?

If a Safeguard user has an expired password will they be able to change their password at login?

Révisé: mercredi 24 août 2022
4330106 - How to: Set up Approvers for specific times of a day

In an ARP (Access Request Policy) you can set up Approvers or Auto Approve the request, but you cannot set it up as which time of day should they...

Révisé: mercredi 24 août 2022
4226713 - How To: Setup a new replacement SPP appliance

One of the appliances in your SPP Cluster has failed, and an RMA replacement has been delivered. Follow the instructions below to setup the new...

Révisé: mercredi 24 août 2022
4314156 - How To: Configure Windows Assets in Safeguard

Instructions for configuring Windows systems for privileged password management in Safeguard

Révisé: mercredi 24 août 2022
4328752 - How to: Authorize VM Compatible Backups

There is a requirement to Authorize VM Compatible Backups on Physical Appliance.

Révisé: mercredi 24 août 2022
4340538 - How to verify that you are running the most up to date version of Safeguard?

The latest released version of Safeguard can be found on our support portal via the link below: https://support.oneidentity.com/one-identity...

Révisé: mercredi 24 août 2022
4260120 - How to verify the health of the SPP Cluster?

How to verify the health of the Safeguard for Privileged Passwords Cluster?

Révisé: mercredi 24 août 2022
4269170 - How to use the buttons on the front panel ?

How to use the buttons on the front panel ? How to shutdown/power up the appliance correctly ?

Révisé: mercredi 24 août 2022
4264729 - How to use DB_Oracle_CLI_Installer with an encrypted password for DB user (Dbwc_Common_Oracle_EncryptString)?

In the README.txt file of DB_Oracle_CLI_Upgrade.zip, instruction states: "The password encryption can manually be done by executing 'Dbwc_Common...

Révisé: mercredi 24 août 2022
4209805 - How to use Custom Platforms in Safeguard

How can I create a Custom Platform in Safeguard for Privileged Passwords

Révisé: mercredi 24 août 2022
4313471 - How to upgrade from SPP 2.x to the SPP 6.x version

What is the upgrade path that is required to move from the 2.x version of Safeguard for Privileged Passwords to the 6.x version?

Révisé: mercredi 24 août 2022
4317064 - How to troubleshoot connection issues in Safeguard

Troubleshooting tips common issues related to Safeguard communicating with target Assets.

Révisé: mercredi 24 août 2022
4266882 - How to subscribe to Starling outage alerts.

Is there a way to be notified of Starling outages automatically? 

Révisé: mercredi 24 août 2022
4323998 - How to stop the Safeguard Desktop Client from redirecting users when they login?

Would it be possible to change the default behavior for the Desktop Client so that users are not redirected to an external web browser when they...

Révisé: mercredi 24 août 2022
4212488 - How to shut down or restart the SafeGuard appliance via the GUI?

How is the SafeGuard appliance shut down or restarted when using the GUI?

Révisé: mercredi 24 août 2022
4255984 - How to setup Certificate authentication for Safeguard users

How to setup Certificate authentication for Safeguard users

Révisé: mercredi 24 août 2022
4323920 - How to resolve the warning 'Certificate or associated chain is invalid (Code: 0x10000)'?

After configuring Safeguard for PSM, the following certificate message is requested when you open an RDP session via Safeguard. 'Certificate or...

Révisé: mercredi 24 août 2022
4259861 - How to reset the built in Admin password

How to unlock and reset the password for the Safeguard Bootstrap Admin account.

Révisé: mercredi 24 août 2022
4256711 - How to remotely access the Kiosk via the Lights Out Management / BMC / IPMI interface.

When performing the initial configuration of your SPP appliance, please ensure that the Lights Out Management (BMC) is configured. This will be...

Révisé: mercredi 24 août 2022
4256751 - Ports for platforms supported in One Identity Safeguard

Ports for platforms supported in One Identity Safeguard

Révisé: mercredi 24 août 2022
4287572 - Physical and Virtual Safeguard appliances in SPP Cluster

Is it possible to run physical Safeguard for Privileged Password (SPP) hardware and Virtual Safeguard appliances in a Safeguard for Privileged...

Révisé: mercredi 24 août 2022
4313975 - Backup archiving caused cluster join to fail and Replica to enter Quarantine

A manual backup was performed prior to enrolling a Replica in the Cluster. The backup had completed, but was in the process of archiving in the...

Révisé: mercredi 24 août 2022
4267708 - Azure Marketplace Recommended Plans

What are the Azure Marketplace Recommended Plans and why were those chosen?

Révisé: mercredi 24 août 2022
4338586 - Authentication failed message appears when trying to RDP to target servers

When trying to connect to a target server, the error message below appears: Authentication failed Your Remote Desktop Services sessions has...

Révisé: mercredi 24 août 2022
4229021 - Assets and asset groups cannot be added to password access request policies from entitlement settings

Assets and asset groups applicability within password access request policies.

Révisé: mercredi 24 août 2022
4226904 - Assets deleted unexpectedly, without warning by Directory Delete Sync.

When an internal process such as delete sync is about to delete entities, there is no warning / opportunity to stop the deletion if so desired...

Révisé: mercredi 24 août 2022
4256081 - How to physically connect to the Safeguard Kiosk?

How to physically connect to the Safeguard Kiosk?

Révisé: mercredi 24 août 2022
4263753 - How to perform a RDP session to a Windows asset with a Linked Directory Domain account?

How to perform a RDP session to a Windows asset with a Linked Directory Domain account?

Révisé: mercredi 24 août 2022
4251702 - How to perform a RDP session to a Windows asset with a Directory Domain account?

How to perform a RDP session to a Windows asset with a Directory Domain account?

Révisé: mercredi 24 août 2022
4314825 - How to perform a Force Unjoin of your Starling Subscription

In the event that your Starling Subscription in Safeguard becomes 'out of sync' with the Starling Cloud Servers, one side may believe that the Join...

Révisé: mercredi 24 août 2022
4319409 - How to obtain and add Amazon AWS certificates for management in Safeguard?

Connecting to Amazon Web Services (AWS) from Safeguard returns the following error: Transport reported error: Failed to verify SSL cert with...

Révisé: mercredi 24 août 2022
4235188 - How to modify the list of supported SSH algorithms in SPP

How to add or remove SSH algorithms for supported Public Key, Cipher, KEX and MAC in Safeguard.  When setting up an Asset for management using...

Révisé: mercredi 24 août 2022
4226555 - How to migrate data from TPAM to Safeguard

What is the process for migrating customer data from TPAM over to Safeguard?

Révisé: mercredi 24 août 2022
4256532 - How to manually vault SSH private keys

How to manually vault SSH private keys

Révisé: mercredi 24 août 2022
4266888 - How to Join Safeguard to Starling Two Factor Authentication

How to join and configure  Safeguard and Starling 2FA

Révisé: mercredi 24 août 2022
4260303 - How to install the Safeguard PowerShell module

How to install the Safeguard PowerShell module

Révisé: mercredi 24 août 2022
4264113 - How to install a software patch and upgrade Safeguard

How to install a software patch and upgrade Safeguard

Révisé: mercredi 24 août 2022
4235157 - How to get visibility into password check and change queues

What is the best way of monitoring the status of the Scheduled Check and Change Queues in Safeguard?

Révisé: mercredi 24 août 2022
4263715 - How to get support for the Virtual Trial of One Identity Safeguard

How to get support for the Virtual Trial of One Identity Safeguard located at  https://www.oneidentity.com/register/113750/

Révisé: mercredi 24 août 2022
4251588 - How to generate and install a SSL web certificate from a Safeguard created "Web Certificate Request"

How to generate and install a SSL web certificate from a Safeguard created "Web Certificate Request" when using a Microsoft Certificate authority

Révisé: mercredi 24 août 2022
4256188 - How to generate a support bundle for One Identity Safeguard?

How to generate a support bundle for One Identity Safeguard?

Révisé: mercredi 24 août 2022
4226778 - How to generate a report of all assets that we do not yet have passwords stored

How to generate a report of all assets that do not have passwords stored (to help troubleshoot the root cause)

Révisé: mercredi 24 août 2022
4314838 - How To Generate a Fiddler Capture

How to generate a Fiddler capture for the purpose of troubleshooting and diagnosing network communication issues.

Révisé: mercredi 24 août 2022
4273535 - How to export reports in user's local timezone ?

How to export reports in user's local timezone ?

Révisé: mercredi 24 août 2022
4340336 - How to enable the Cloud Assistant feature for access request approvals in SPP?

How to enable the Cloud Assistant feature for access request approvals in SPP?

Révisé: mercredi 24 août 2022
4251639 - How to enable debug tracing on the Safeguard Desktop Client

How to enable diagnostic logging in the Safeguard thick client / desktop client

Révisé: mercredi 24 août 2022
4256431 - How to download the SNMP MIB file

How to download the SNMP MIB file

Révisé: mercredi 24 août 2022
4229824 - How to disable password expiry login prompt

When logging into the SPP client, the user receives a prompt that says, "Your password is about to expire. Your password will expire in X day(s...

Révisé: mercredi 24 août 2022
4259792 - Is it possible to export reports in any format other than JSON?

Is it possible to export reports in any format other than JSON? Is it possible to export reports in HTML, PDF or CSV formats?

Révisé: mercredi 24 août 2022
4258011 - Is it possible to expand the disk in the SPP Virtual Appliance

Procedure to expand \ increase disk for SPP virtual appliance.

Révisé: mercredi 24 août 2022
4247917 - Is it possible to downgrade or rollback a Safeguard appliance to a previously installed version?

Is it possible to downgrade or rollback a Safeguard appliance to a previously installed version? Is it possible to remove or uninstall a...

Révisé: mercredi 24 août 2022
4251262 - Is it possible to disable access to RESTful API?

Is it possible to disable access to RESTful API? i.e. when user will try to open https://<Appliance IP>/service/core/swagger it will show nothing...

Révisé: mercredi 24 août 2022
4264231 - Is it possible to customise the options in the .RDP file downloaded?

When downloading an .RDP file to connect to a PSM session, is it possible to configure the default settings such as screensize (specific resolution...

Révisé: mercredi 24 août 2022
4256260 - Is it possible to control which columns are included when exporting reports to CSV?

When exporting reports to CSV, is it possible to specify which columns are exported?

Révisé: mercredi 24 août 2022
4287798 - Is it possible to change the Language the Safeguard Windows Client is in?

Is it possible to change the language the Safeguard Windows Client is in?

Révisé: mercredi 24 août 2022
4247907 - Is it possible to bypass the local proxy server on the thick Client?

Is it possible to bypass the local proxy server on the thick Client?

Révisé: mercredi 24 août 2022
4256611 - Is it possible to add an Active Directory directory or Active Directory for Identity & Authentication using the IP address of the Domain Controllers?

When attempting to a add a Active Directory asset or Active Directory into Identity and Authentication Safeguard uses DNS SRV records to enumerate...

Révisé: mercredi 24 août 2022
4302842 - Is it possible to add a custom logo to the Safeguard for Privileged Passwords web page?

Is it possible to add custom logos or other branding to the Safeguard web pages?

Révisé: mercredi 24 août 2022
4235322 - Is it possible for SPP Admins to cancel open Requests that are no longer needed?

Behavior is seen where users will submit a Request, and rather than checking the password back in, they will allow the Request to sit open until...

Révisé: mercredi 24 août 2022
4303321 - Is it possible for a network scanner (such as Nessus) to perform an authenticated login into Safeguard?

Is it possible to configure authenticated scans of the Safeguard appliances using a tool such as Nessus?

Révisé: mercredi 24 août 2022
4264042 - Is it possible for a administrator to disable email notifications for users?

Is it possible for a administrator to disable email notifications for users such as the "Access Request Approved" email? Is it possible to...

Révisé: mercredi 24 août 2022
4229819 - Is Cisco Duo Push supported for use as an external authentication method in SPP?

Is Cisco Duo Push supported for use as an external authentication method in SPP?

Révisé: mercredi 24 août 2022
4287838 - INVALID PASSWORD attempting to access on One Identity Safeguard GUI

When logging in using Active Directory credentials - User receives Invalid password message accessing the One Identity Safeguard desktop client...

Révisé: mercredi 24 août 2022
4256439 - Favourites take a over a minute to load on Web UI and Client

After loading up the Safeguard Client or Web UI the Favorites take a long time to load. On 2.8 the error maybe shown: "Request to...

Révisé: mercredi 24 août 2022
4273636 - Failed to validate the SSL certificate. System connection test failed.

When testing connection to SQL asset, Failed to validate the SSL certificate. System connection test failed.

Révisé: mercredi 24 août 2022
4307474 - Failed logins for HerculesService showing in Windows Event Logs

When using the "Windows Server" or "Windows Desktop" platforms password checks of Windows managed asset are generating failed logins for the user...

Révisé: mercredi 24 août 2022
4329266 - External Federation Authentication to SPP fails with error AADSTS75011

When trying to activate the Azure function "Azure Passwordless Phone SignIn" for the users (while using external Federation to Azure for Safeguard...

Révisé: mercredi 24 août 2022
4329046 - Event 10036 in Windows Server System log - Microsoft hardening DCOM

Started to receive event 10036 in windows server system logs as below. The server-side authentication level policy does not allow the user...

Révisé: mercredi 24 août 2022
4256487 - Error:"Unable to verify SSL certificate. To resolve this issue, import the appropriate certificates including the root CA"

When playing a recorded session through Safeguard, the Desktop Player shows the error:"Unable to verify SSL certificate. To resolve this issue...

Révisé: mercredi 24 août 2022
4255829 - Error: Action 'Close' is invalid because access request for asset account , with id xxx, is in state 'Pending Acknowledgement'. (90405)

In the Dashboard, Open Requests are showing up with the State "Pending Acknowledgement". When attempting to close these requests the below error is...

Révisé: mercredi 24 août 2022
4340613 - Error: "You cannot access this account while another request is under review"

When trying to connect to a Session request, the error below appears in red font: You cannot access this account while another request is under...

Révisé: mercredi 24 août 2022
4317791 - Error: "vSphere management API version 6.7.2 is not supported"

Unable to add ESXi 6.7.2 or 6.7.3 asset. Error "vSphere management API version 6.7.2 is not supported" when testing connection. 

Révisé: mercredi 24 août 2022
4263925 - Error: "Unauthorized access, access denied Exception by HRESULT: 0x80070005 (E_ACCESSDENIED)" on Windows asset

"Check Connection" and "Test System" fails on Windows asset with "Unable to log in to the asset using service account service_account." error...

Révisé: mercredi 24 août 2022
4251727 - Error: "Unable to log in to the asset using account user@yourdomain.com"

Error: "Unable to log in to the asset using account user@yourdomain.com" when attempting to Change a password on a Active Directory directory...

Révisé: mercredi 24 août 2022
4263882 - Error: "Transport reported error: 1255: A network-related or instance-specific error occured while establishing a connection to SQL server."

Error: "Transport reported error: 1255: A network-related or instance-specific error occured while establishing a connection to SQL server. " when...

Révisé: mercredi 24 août 2022
4260091 - Error: "This feature has been temporary disabled by the administrator (60452)" on account discovery after upgrading to 6.6 or 6.7

After updating to version 6.6 or 6.7 the switches for Account Discovery and Service Discovery will be reset to "Off" which will cause all discovery...

Révisé: mercredi 24 août 2022
4259948 - Error: "This computer can't connect to the remote computer. Try connecting again. If the problem continues, contact the remote computer or your network administrator"

Error: "This computer can't connect to the remote computer. Try connecting again. If the problem continues, contact  the remote computer or your...

Révisé: mercredi 24 août 2022
4251684 - Error: "This action is no longer supported. See documentation for more information. (60612)"

Error when attempting to set a schedule for Account Discovery "This action is no longer supported. See documentation for more information. (60612)"

Révisé: mercredi 24 août 2022
4318896 - Error: "There are no assets associated with this account discovery schedule" is shown.

When attempting to run a Directory Account Discovery the error "There are no assets associated with this account discovery schedule" is shown.

Révisé: mercredi 24 août 2022
4246298 - Error: "The update cannot be applied because one or more preconditions were not met: {"Errors":["The current appliance has XXGB of free disk space. The minimum disk space required to apply this update is 40GB."],"Warning":[]}"

Error: "The update cannot be applied because one or more preconditions were not met: {"Errors":["The current appliance has XXGB of free disk space...

Révisé: mercredi 24 août 2022
4263817 - Error: "The specified user's domain is not available for identity and authentication. Please review the settings for domainname.com under Settings - Identity and Authentication."

Error: ""The specified user's domain is not available for identity and authentication. Please review the settings for yourdomain,com under Settings...

Révisé: mercredi 24 août 2022
4263921 - Error: "The security policy of your computer requires you to type a password on the Windows Security dialog box"

Error: "The security policy of your computer requires you to type a password on the Windows Security dialog box. However, the remote computer you...

Révisé: mercredi 24 août 2022
4256209 - Error: "The Linked session module policy is invalid please try again later"

Error: "The Linked session module policy is invalid please try again later" when attempting to take out a Password access request

Révisé: mercredi 24 août 2022
4259779 - Error: "The effective role/policy, xxxx/yyyy, specifies fewer approvers than the number of approvers that it requires."

Error: "The effective role/policy, xxxx/yyyy, specifies fewer approvers than the number of approvers that it requires."

Révisé: mercredi 24 août 2022
4256519 - Error: "The certificate does not have a private key (error 60273)" when importing a SSL web certificate

Error: "The certificate does not have a private key (error 60273)" when importing a SSL certificate

Révisé: mercredi 24 août 2022
4256448 - Error: "SSH client cannot be found" when connecting to a SSH session

When connecting to a SSH session, Putty is not loaded and the error "SSH client cannot be found" or "SSH Client Program cannot be found" is shown...

Révisé: mercredi 24 août 2022
4259656 - Error: "Server sent disconnect message type 3 (key exchange failed): "Error negotitating common algorithms" through web interface

When connecting to a SSH Putty session through the Safeguard web interface "Server sent disconnect message type 3 (key exchange failed...

Révisé: mercredi 24 août 2022
4259853 - Error: "Safeguard is starting up. The is may take a few minutes..."

After deploying the VMWare OVA the VM boots and stats on a blue screen"Safeguard is starting up. The is may take a few minutes..."

Révisé: mercredi 24 août 2022
4259897 - Error: "Request to https://x.x.x.x/service/core/v2/AuthenticationProviders?count=True failed with status code 404 (Not Found)."

Error: "Request to https://x.x.x.x/service/core/v2/AuthenticationProviders?count=True failed with status code 404 (Not Found)." when using...

Révisé: mercredi 24 août 2022
4259579 - Error: "Please try again. The linked session module state is currently down or may be in a locked state. (90902)"

Error: "Please try again. The linked session module state is currently down or may be in a locked state. (90902)" when attempting to connect to a...

Révisé: mercredi 24 août 2022
4259851 - Error: "Object reference not set to instance of an object" when editing an account discovery job

Receive "Object reference not set to instance of an object" error when attempting to edit an account discovery job.

Révisé: mercredi 24 août 2022
4257821 - Error: "No SSH host key found for asset 'AssetName' with id xx. (90603)"

Error: "No SSH host key found for asset 'AssetName' with id xx. (90603)" When attempting to take a session request against an asset with...

Révisé: mercredi 24 août 2022
4256601 - Error: "No SSH host key found for asset 'name' with id x. (90603)"

When creating a new SSH asset, there is no option to "Auto Accept SSH Host Key", and the host key is not automatically discovered.  Later...

Révisé: mercredi 24 août 2022
4259978 - Error: "No Desktop Player The Safeguard Desktop Player is not installed. Would you like to install now?"

Error: "No Desktop Player The Safeguard Desktop Player is not installed. Would you like to install now?" when attempting to playback audit trails...

Révisé: mercredi 24 août 2022
4252019 - Error: "No account available. Contact your administrator" when using User Supplied credentials in the web client.

When attempting to take a "User Supplied" session out through the webclient the error "No account available. Contact your administrator" is shown...

Révisé: mercredi 24 août 2022
4256248 - Error: "Missing or invalid service account SSH key. (60158)" after upgrading to 6.6

Linux/Unix assets that use SSH Keys fail with the error "Missing or invalid service account SSH key. (60158)" when performing check password or...

Révisé: mercredi 24 août 2022
4293494 - Error: "Invalid schema UserProperties mapping: The same attribute cannot be mapped for multiple properties (60407)"

In Safeguard for Passwords 6.9, when modifying or viewing directory attributes, and an attribute is mapped more than once then the following error...

Révisé: mercredi 24 août 2022
4264267 - Error: "Invalid provider id Parameter name: scope"

Error: {"error":"invalid_request","error_description":"Invalid provider id  Parameter name: scope","success":false} when attempting to login using...

Révisé: mercredi 24 août 2022
4259767 - Error: "Invalid hostname entered. (60319)" when adding cluster members

When attempting to add a new SPP cluster member the error: "Invalid hostname entered. (60319)" is shown

Révisé: mercredi 24 août 2022
4264054 - Error: "Invalid connection file" when attempting RDP connection

Error: "Invalid connection file" when attempting a RDP launch an RDP connection

Révisé: mercredi 24 août 2022
4264066 - Error: "Further authentication required" & "Keyboard-interactive authentication prompts from server"

When attempting a session from SPP, auto login is not perform and the user is requested to enter a password. After manually entering the password...

Révisé: mercredi 24 août 2022
4256285 - Error: "Error: Failed to license Windows which is required to complete initial setup. Check both your license and network configuration. Error Code: -1073418124."

Error: "Error: Failed to license Windows which is required to complete initial setup. Check both your license and network configuration. Error Code...

Révisé: mercredi 24 août 2022
4256460 - Error: "Could not resolve an Active Directory forest for domain 'yourdomain.com'. (60420)" when attempting to add a "Microsoft Active Directory"

Error "Could not resolve an Active Directory forest for domain 'yourdomain.com'. (60420)" when attempting to add a "Microsoft Active Directory...

Révisé: mercredi 24 août 2022
4297088 - Error: "Could not create a certificate signing request. A pending request already exists for subject 'CN=OneIdentity'. (60607) "

When trying to create a certificate signing request an error message is returned stating there is already a pending request "Could not create a...

Révisé: mercredi 24 août 2022
4251710 - Error: "Connecting to asset "xxx.xxx.xxx.xxx" failed with error: There are no more methods for user authentication." when Test connection on a Linux/Unix Asset

When using a service account that is the root user or has a uid=0 user, the Test Connection Fails with error "There are no more methods for user...

Révisé: mercredi 24 août 2022
4260003 - Error: "Communication with Starling Two-Factor Authentication failed. Reason: An error occurred: An error occurred while sending the request. (60462) "

When attempting to set a user up for Starling authentication the error "Communication with Starling Two-Factor Authentication failed. Reason: An...

Révisé: mercredi 24 août 2022
4251834 - Error: "Communication with Starling Two-Factor Authentication failed. Reason: Error authenticating to Starling 2FA. Details: Bad Request (60462) "

When attempting to set a user up for Starling authentication the error "Communication with Starling Two-Factor Authentication failed. Reason...

Révisé: mercredi 24 août 2022
4256444 - Error: "Cannot write more bytes to the buffer than the configured : 2147483647."

Error: "Cannot write more bytes to the buffer than the configured : 2147483647." when attempting to download or archive a large (over 2GB) backup

Révisé: mercredi 24 août 2022
4256765 - Error: "Authentication failed" when attempting to take a RDP session through the SPP web client

When attempting to take a RDP session and using the SPP web client, SPS shows the error: "Authentication failed" . Using the thick client the...

Révisé: mercredi 24 août 2022
4256385 - Error: "Asset cannot be added to partition with ID x. Parent directory 'yourdomain.com' (x) is restricted to partition 'Macrocosm' (x). (60253)" when moving asset to different partition

Error: "Asset cannot be added to partition with ID x. Parent directory 'yourdomain.com' (x) is restricted to partition 'Macrocosm' (x). (60253...

Révisé: mercredi 24 août 2022
4260042 - Error: "Appliance is in Read-Only Mode (60361)" when attempting to set NTP server on replica

Error: "Appliance is in Read-Only Mode (60361)" when attempting to set NTP server on replica. From the Safeguard client the option to...

Révisé: mercredi 24 août 2022
4259954 - Error: "An unexpected ObjectDisposedException was thrown: Cannot access a disposed object. Object name: 'License'.."

Error when making a Session Access Request: "An unexpected ObjectDisposedException was thrown: Cannot access a disposed object. Object name...

Révisé: mercredi 24 août 2022
4251779 - Error: "An update is staged on the primary but cannot be installed until it has been distributed to each replica in the cluster"

Error when attempting to install an update "An update is staged on the primary but cannot be installed until it has been distributed to each...

Révisé: mercredi 24 août 2022
4260145 - Error: "An error occurred while testing the configuration settings for this provider, 'Radius'. Please review each setting value and try again. (60515) "

When adding a Radius server into Identity and Authentication and click OK, the error is shown: "An error occurred while testing the configuration...

Révisé: mercredi 24 août 2022
4263854 - Error: "Alert - Invalid policies detected." or "Entitlement contains at least one invalid policy"

Error: "Alert - Invalid policies detected." is shown in popup in the Safeguard client. When viewing the Entitlements show show the warning...

Révisé: mercredi 24 août 2022
4237605 - Error: "An authentication error has occurred. The function requested is not supported"

When using Network Level Authentication (NLA) within Microsoft Windows in conjunction with Remote Desktop Connections, Microsoft Windows will deny...

Révisé: mercredi 24 août 2022
4251990 - Error: "Account discovery failed on Asset with error: Invalid Name filter"

When Account Discovery configured with the below options, an error occurs and account discovery fails: Discovery Type: Directory Find By: Name...

Révisé: mercredi 24 août 2022
4260083 - Error: "A system error occurred and has been logged. Please try again later or contact your administrator." when attempting to log on with Active Directory user

When attempting to log onto Safeguard web interface with Active Directory user the error is shown:  "A system error occurred and has been logged...

Révisé: mercredi 24 août 2022
4256540 - Error: "A system error occurred and has been logged. Please try again later or contact your administrator." for all Azure users

When Azure users login the error is shown:  "A system error occurred and has been logged. Please try again later or contact your administrator." or...

Révisé: mercredi 24 août 2022
4263710 - Error: "A revocation check could not be performed for the certificate"

Despite certificate with CRL (Certificate Revocation List) points being added, when connecting to a RDP PSM session the error "A revocation check...

Révisé: mercredi 24 août 2022
4256272 - Error: "90104" or "100104" when attempting to apply an upgrade patch

When attempting to upgrade Safeguard, the error 90104 or error  "The update cannot be applied: The digital signature is not valid. (100104)." or...

Révisé: mercredi 24 août 2022
4263792 - Error: "32 bit windows is not supported" error when attempting to install the Safeguard client

Error: "32 bit windows is not supported" error when attempting to install the Safeguard client. Does a 32 bit version exist?

Révisé: mercredi 24 août 2022
4251563 - Error: "(LDAP error 49) The supplied credential is invalid. (60248)" adding/managing a Active Directory Asset

"Check Connection", "Change Password" and "Check Password" on Active Directory with the error: Could not communicate with the specified...

Révisé: mercredi 24 août 2022
4256727 - Error: ""The request is invalid. (70000) The field Name must be a string or array type with a maximum length of '50'." when adding directory group

In User Groups | Directory Group, getting error: ""The request is invalid. (70000) The field Name must be a string or array type with a maximum...

Révisé: mercredi 24 août 2022
4287582 - Email notification to user alerting them that release will expire in X minutes

Is it possible to have Safeguard send a notification to a requestor that their Password or Session request is going to end in X minutes / hours...

Révisé: mercredi 24 août 2022
4305526 - Email Notification prior to scheduled password change

Looking for a functionality that would send an email notification to an Account owner to notify them that a password change is scheduled in X...

Révisé: mercredi 24 août 2022
4292753 - Download Windows Client

Download Windows Client

Révisé: mercredi 24 août 2022
4338569 - Domain name format when performing Gateway authentication for SPS Initiated workflow

Which domain name format does the gateway authentication requires when using the SPS initiated workflow?

Révisé: mercredi 24 août 2022
4260234 - Does the Safeguard client need to be running the same version as the Safeguard devices?

Does the Safeguard client need to be running the same version as the Safeguard devices?

Révisé: mercredi 24 août 2022
4235213 - How To Apply a Diagnostic Package in SPP

How to apply a diagnostic package to your Safeguard for Privileged Passwords appliance.

Révisé: mercredi 24 août 2022
4226563 - How to apply a Diagnostic Package through the Support Kiosk

How to apply a Diagnostic Package via the MGMT port on your Safeguard for Privileged Passwords (SPP) appliance.

Révisé: mercredi 24 août 2022
4268732 - How to add additional attribute from Active Directory?

How to add additional attribute into Safeguard from Active Directory?

Révisé: mercredi 24 août 2022
4256033 - How to access the Swagger API ?

How to access the Swagger API ?

Révisé: mercredi 24 août 2022
4287852 - How many users can connect to Safeguard - Performance Tests

How many users can connect to Safeguard for Priv Password via web browser? How many users can connect via Safeguard Desktop Client?

Révisé: mercredi 24 août 2022
4330903 - How many password changes can Safeguard perform per day?

How many Password Changes can Safeguard perform per day?

Révisé: mercredi 24 août 2022
4259800 - How Email Notification for partition owner works ?

How Email Notification for partition owner works ?

Révisé: mercredi 24 août 2022
4229927 - How does SPP select which SPS nodes to use when hosts are unavailable?

If an SPS appliance goes down for any reason, SPP will continue to serve end-users sessions to that now unavailable SPS appliance. This affects...

Révisé: mercredi 24 août 2022
4260191 - How does SPP select which SPS node to use for a session when all nodes are available?

How does SPP select which SPS node to use for a session? How does SPP calculate SPS fitness?

Révisé: mercredi 24 août 2022
4330897 - How does Safeguard handle failures for scheduled platform tasks?

There are two different ways that management tasks can be executed on a One Identity Safeguard for Privileged Passwords appliance: manually, as...

Révisé: mercredi 24 août 2022
4229960 - How does Safeguard handle DNS resolution and can it resolve separate DNS domains?

How does Safeguard handle DNS resolution and can it resolve separate DNS domains?

Révisé: mercredi 24 août 2022
4251940 - Does the HP-UX platform support Trusted, Untrusted and Shadowed HP-UX systems?

Does the HP-UX platform support Trusted, Untrusted and Shadowed HP-UX systems?

Révisé: mercredi 24 août 2022
4242868 - Does SPP support VNC sessions?

Does SPP support VNC sessions? 

Révisé: mercredi 24 août 2022
4327523 - Does Safeguard included a Team / Personal Password Vault?

Is it possible to store and manage Team and/or Personal passwords with the ability to share those passwords within a team? 

Révisé: mercredi 24 août 2022
4259942 - Does Safeguard support SSH key management?

Does Safeguard support SSH key management?

Révisé: mercredi 24 août 2022
4247194 - Does Safeguard for Privileged Passwords support Azure deployments?

To what extent does SPP support Azure? Can it be deployed to Azure? Does it support managing Assets hosted in Azure? Does it support authentication...

Révisé: mercredi 24 août 2022
4240339 - Does Safeguard support HTTP Strict Transport Security (HSTS)?

Does Safeguard support sending the Strict-Transport-Security header?

Révisé: mercredi 24 août 2022
4230030 - Does Safeguard have the ability to discover accounts by scanning the sudoers file?

Is there a way to scan the Linux sudoers file for privileged accounts, which can then be imported to Safeguard for management?

Révisé: mercredi 24 août 2022
4229946 - Does Safeguard for Privileged Passwords have a Desktop Client for Mac?

Does One Identity Safeguard for Privileged Passwords have a desktop client for MacOS?

Révisé: mercredi 24 août 2022
4227207 - Does Safeguard support IPv6 addresses for Managed Assets?

Can IPv6 addresses be used for Assets in Safeguard?

Révisé: mercredi 24 août 2022
4215401 - Does Safeguard allow viewing past / historical passwords for accounts?

Is it possible to view historical or prior passwords for an account?

Révisé: mercredi 24 août 2022
4256353 - Does restoring a backup restore the cluster?

Does restoring a backup restore the cluster and its members?

Révisé: mercredi 24 août 2022
4259992 - Do users have to use Starling Authentication when using Approval Anywhere?

Do users have to use Starling Authentication when using Approval Anywhere?

Révisé: mercredi 24 août 2022
4305482 - Do the Safeguard 2000 Appliances have hot swap Power Supplies?

Do the Safeguard 2000 Appliances have hot-swappable  Power Supplies?

Révisé: mercredi 24 août 2022
4227023 - Discovery Importing Duplicates of Manually Created Assets

Scheduled asset discovery jobs and identifying and importing Assets that have already been manually added to Safeguard, which is causing conflicts...

Révisé: mercredi 24 août 2022
4230025 - Directory Sync status does not update and not able to run a manual sync

Directory syncs are set to occur every hour, and they were doing so until 2:55 AM EST today. After trying to force a sync on the asset through the...

Révisé: mercredi 24 août 2022
4229920 - Directory Sync has stopped importing new directory objects since upgrading to SPP 2.10

Since upgrading to One Identity Safeguard for Privileged Passwords 2.10, new directory assets, accounts and users are no longer being imported...

Révisé: mercredi 24 août 2022
4296277 - Directory Provider Sync Failed

Directory Provider Sync Failed with: ERROR: "a valid service account must be specified for this connection type"

Révisé: mercredi 24 août 2022
4229088 - Directory deletion sync deleted assets and associated accounts, can the assets, accounts, and their passwords be recovered?

Without any warning or notice, Safeguard will delete directory assets which were originally discovered using asset discovery. These assets and...

Révisé: mercredi 24 août 2022
4229904 - Dependent update timed out while waiting for service to stop

SPP is unable to complete the process of updating the service credentials and restarting the service on a Dependent Asset, because the process is...

Révisé: mercredi 24 août 2022
4235347 - Deleting or Disabling user doesn't remove user from active license count

Deleting the last (n=1) user in Safeguard doesn't decrement UsersUsed to 0; it leaves it at 1. And adding then deleting another user doesn't...

Révisé: mercredi 24 août 2022
4267611 - SPS Join fails with SSL Certificate Verify Failed error

When joining SPS to SPP, Join fails due to a certificate error with the following output (note, this may only be in Debug log...

Révisé: mercredi 24 août 2022
4319235 - SPP Sessions shown as active in activity center and dashboard

Sessions shown as active in the Activity Center and Dashboard where it's already logged off.

Révisé: mercredi 24 août 2022
4305515 - SPP Hyper V image cannot be imported on to 2012 R2 Server

The Hyper-V Image of Safeguard for Priv. Passwords available on the One Identity Support site 6.0 LTS fails to start as expected once imported and...

Révisé: mercredi 24 août 2022
4260130 - SPP cannot establish a connection / connect to SPS after changing or removing the initial IP address

SPP cannot establish a connection / connect to SPS after changing or removing the initial IP address that was set up when the user first enabled...

Révisé: mercredi 24 août 2022
4232752 - SPP Cannot Terminate Externally Integrated Sessions from Dashboard

After integrating with an external sessions module (Safeguard for Privileged Sessions) the dashboard's session "termination" feature will not work...

Révisé: mercredi 24 août 2022
4235238 - SPP appliance stuck in Offline Workflow after being unjoined from Cluster.

Replica appliance was unjoined from Cluster. It is absent from Cluster Management on the Primary, but it still showing the Cluster with a status of...

Révisé: mercredi 24 août 2022
4226722 - SPP appliance repeatedly entering quarantine after upgrading to version 6.7

After upgrading to 6.7, one of our appliances has been quarantined repeatedly. We take measures to recover it, and soon after it quarantines again.

Révisé: mercredi 24 août 2022
4218712 - SPP 6.0 LTS supported Hypervisors for deployment

Is Safeguard for Privileged Passwords 6.0 LTS safe to deploy with latest hypervisors? e.g., VMware ESXi 7.0

Révisé: mercredi 24 août 2022
4289582 - Slowness in UI response and API calls after upgrade to 6.12.1

Significant slowness in Web UI access, Desktop UI access and API calls.

Révisé: mercredi 24 août 2022
4307314 - Unable to modify the archive server via SPP Replica appliance GUI.

When trying to modify the archive server configuration on a replica appliance, the options are greyed out.

Révisé: mercredi 24 août 2022
4259951 - Unable to import a certificate from Safeguard with error: "Certificate chain is not trusted. Reason: (OfflineRevocation) The revocation function was unable to check revocation because the revocation server was offline."

Unable to import certificate into Safeguard with error: "Certificate chain is not trusted. Reason: (OfflineRevocation) The revocation function was...

Révisé: mercredi 24 août 2022
4251624 - Unable to import accounts containing special characters.

Unable to import accounts containing special characters. Example of Account name affected : Test@GakemySQL\instancename

Révisé: mercredi 24 août 2022
4229919 - Unable to generate a CSR on a Replica appliance

The right click option is unavailable when attempting to generate a Certificate Signing Request on a Replica enrolled in the Cluster.

Révisé: mercredi 24 août 2022
4229953 - Unable to Change Password Profile for Password Sync Group

Attempting to modify a Password Profile assigned to a Password Sync Group, and unable to do this through the Desktop Client. Also attempted to...

Révisé: mercredi 24 août 2022
4235438 - Troubleshooting Connection Failures to Managed Assets in Safeguard

Step by Step Instructions for Troubleshooting Connection Failures to Managed Assets in Safeguard

Révisé: mercredi 24 août 2022
4287897 - This operation is deprecated. (60816)

When navigating to the Audit Log Maintenance in the Desktop Client the following message is displayed: "This operation is deprecated. (60816)"

Révisé: mercredi 24 août 2022
4287933 - These settings can not be changed on a replica. (Go to the primary at <Primary IP Address> You may be prompted to log in.)

These settings can not be changed on a replica. (Go to the primary at <Primary IP Address> You may be prompted to log in.)

Révisé: mercredi 24 août 2022
4332736 - The users on the "Notify if approvers have pending requests after" list cannot approve the requests

If an Access Request Policy is configured with approvers and there are users also configured in the list of "Notify if approvers have pending...

Révisé: mercredi 24 août 2022
4293467 - The update cannot be applied because one or more preconditions were not met: 100210

Attempting an upgrade from Safeguard for Privileged Passwords 2.11.x to Safeguard for Privileged Passwords 6.x and receive the message: "The...

Révisé: mercredi 24 août 2022
4251556 - The thick client is not able to load details of any asset

The client shows Disconnected, when going into any asset a "Loading" screen is shown but the details never load:

Révisé: mercredi 24 août 2022
4259915 - The secondary authentication radius method reacts differently from Radius primary authentication

When using Secondary Authentication with a Radius cloud provider such as Azure or OKTA, instead of showing a screen from Radius a generic "The...

Révisé: mercredi 24 août 2022
4299677 - The requested session target does not match the target of the access request

While reviewing the Activity Centre, troubleshooting a session connection problem to a target system the following message is displayed in the...

Révisé: mercredi 24 août 2022
4338538 - The currently authenticated service principal is not a member of the "Helpdesk Administrators" directory role.

Check Connection fails on Azure AD asset in SPP. Error: Queuing task. Starting task. Connecting to asset AzureAD failed with error: Starling...

Révisé: mercredi 24 août 2022
4263909 - The + symbol does not react when attempting to add an Find By Group Account Discovery Rule

The + symbol does not work when attempting to add an Group using the "Find By" Group option in a Account Discovery Rule.

Révisé: mercredi 24 août 2022
4256427 - The "TLS 1.2 Only" toggle switch/slider in Settings is greyed out

The "TLS 1.2 Only" toggle switch/slider in Settings is greyed out and doesn't reflect the current TLS 1.2 status

Révisé: mercredi 24 août 2022
4263706 - The "Enable Session Request" checkbox is missing from Directory accounts

After double clicking on a Directory account The "Enable Session Request" checkbox is missing.

Révisé: mercredi 24 août 2022
4280296 - Text box is too small to contain the German language download text.

If the users language preference in SPP is German and when downloading the RDP file, the text on the download button (RDP-Datei herunterladen) it...

Révisé: mercredi 24 août 2022
4336276 - Test connection and Check Password fails for Oracle Asset when using a lower case account name

Creating an Oracle Database Asset in Safeguard with a service account and managed accounts that are in lower case will cause the Test connection...

Révisé: mercredi 24 août 2022
4293105 - Test connection and Check Password fails for Oracle Asset with error "Login failed for user:<username> because the username/password is incorrect or the case does not match."

Testing connection or performing check password to an Oracle asset configured in Safeguard returns the following message: "ORA-12514: TNS...

Révisé: mercredi 24 août 2022
4264036 - Syslog User Authenticated and User Authentication Failed events do not contain source IP

The Syslog "User Authenticated" and "User Authentication Failed" events do not contain source IP, is it possible to add this?

Révisé: mercredi 24 août 2022
4293584 - Syslog Events disappear after upgrade.

After upgrading Safeguard for Passwords to 6.11, when viewing the Syslog configuration, it is noted that the subscribed events are removed or...

Révisé: mercredi 24 août 2022
4273668 - Supported platforms: Directories that can be searched

Supported platforms: Directories that can be searched

Révisé: mercredi 24 août 2022
4332750 - Support Bundle generation failed. A Support Bundle is currently being generated by...

When trying to generate a Support Bundle a following error message occurs: "A Support Bundle is currently being generated by [username]. Please...

Révisé: mercredi 24 août 2022
4305332 - Storage Capacity for Volumes and Aggregates fields not displaying metrics

Go to Navigation Panel │ Storage & SAN │ Storage Capacity Click on either "Volumes" or "Aggregates" fields. No information is being displayed...

Révisé: mercredi 24 août 2022
4226740 - How are Windows Updates applied to Safeguard appliances?

How is the operating system on a Safeguard appliance secured? Will patches be provided to address security vulnerabilities?

Révisé: mercredi 24 août 2022
4259551 - Google is updating Chrome browser's cookie handling? What products are affected?

Chrome browser's cookie handling, specifically with SameSite attribute is being changed. A new setting is being introduced into Chrome version 76...

Révisé: mercredi 24 août 2022
4278489 - Getting Started with My Licensing

How to register your One Identity product license to enable self-service features on the Support Portal. 

Révisé: mercredi 24 août 2022
4263328 - Getting Assistance with One Identity Open Source GitHub Content

What avenues are available for obtaining assistance with One Identity GitHub content 

Révisé: mercredi 24 août 2022
4313506 - Asset Discovery Jobs cannot be scheduled

Unable to save Discovery Job when editing because there is no available Directory in the drop down.

Révisé: mercredi 24 août 2022
4296237 - Asset Discovery Jobs error after upgrade to 6.10 or 6.11

When Asset discovery Jobs are run manually the following error appears: An error occurred while trying to perform platform task...

Révisé: mercredi 24 août 2022
4215379 - AS400 Hangs on "Starting Task"

Connections to AS400 systems may get stalled and not move past "Starting Task"

Révisé: mercredi 24 août 2022
4340307 - Archiving fails when using a SCP archive server

Large session files fail to archive, which causes the backup size to increase and also fail to archive. Errors such as "The 'UploadBackup' xxxx...

Révisé: mercredi 24 août 2022
4340413 - API options to manage preferences on behalf of other users

A new API-only feature has been added to allow administrators to manage per user settings throughout the lifecycle of their account. Examples...

Révisé: mercredi 24 août 2022
4232579 - Anti Cross-Site Scripting Request Forgery token error

If you receive an Anti Cross-Site Request Forgery token error when attempting to log into Safeguard for Privileged Passwords using Microsoft...

Révisé: mercredi 24 août 2022
4216833 - An Asset is not listed in the New Access Request list for a session request

An asset that is part of an Access Request Policy does not show up in the New Access Request List for any user in the Entitlement.

Révisé: mercredi 24 août 2022
4229134 - An account's profile is set to update and restart a service on a password change but the service is not updated or restarted

An asset and an account can have different profiles with different change and check password settings configured.  The account profile has the...

Révisé: mercredi 24 août 2022
4274110 - Amazon Web Services (AWS) platform

Amazon Web Services (AWS) platform

Révisé: mercredi 24 août 2022
4259921 - Why does the ‘Launch’ button on Safeguard’s Web Interface not initiate the session as expected?

In 2.11 and above, there is a new "Launch" button on the web interface, however when clicked this errors "Session launched. If your session didn't...

Révisé: mercredi 24 août 2022
4256478 - Why does the BMC login fail?

After configuring the BMC (Baseboard Management Controller) interface according to the instructions provided in the One Identity Safeguard...

Révisé: mercredi 24 août 2022
4216992 - While attempting a join between SPP and SPS the SPP cluster is found to have a cluster lock and cannot proceed

While attempting a join between SPP and SPS the SPP cluster is found to have a cluster lock and cannot proceed.

Révisé: mercredi 24 août 2022
4268081 - Which virtualisation hypervisors can Safeguard for Privileged Passwords be installed on?

Which virtualisation hypervisors can Safeguard for Privileged Passwords be installed on?

Révisé: mercredi 24 août 2022
4264172 - Which SSL/TLS ciphers are enabled on the X0 HTTPS web interface?

Which SSL/TLS ciphers are enabled on the HTTPS web interface? Can TLS 1.0 & TLS 1.1 be disabled?

Révisé: mercredi 24 août 2022
4251679 - Which browsers are supported by Safeguard?

Which browsers are supported by Safeguard?

Révisé: mercredi 24 août 2022
4340372 - Which Account Discovery Rule would apply if multiple rules match the same account?

In an Account Discovery job, if multiple rules exist and more than one rule can match the same account, which rule settings would apply to that...

Révisé: mercredi 24 août 2022
4259839 - Where to find the serial number for the appliance?

Where to find the serial number for the appliance?

Révisé: mercredi 24 août 2022
4253201 - Where can the custom OIDs and their values collected by the SNMPInferred agent be found?

The values for custom OIDs are needed to build custom dashboards with the Wizard/drag and drop functionality.  Where are the custom OIDs and...

Révisé: mercredi 24 août 2022
4229814 - Where can I download the OVA file for SPP?

Where to download the virtual machine image for Safeguard for Privileged Passwords

Révisé: mercredi 24 août 2022
4264016 - Where are the Safeguard Management Shell modules and scripting resources located?

Where are the Safeguard Management Shell modules and scripting resources located?

Révisé: mercredi 24 août 2022
4293744 - When using User Linked accounts for Asset accounts, Accounts with only 'Session Request' access may incorrectly appear available for a Password request.

When using User linked accounts for Asset Accounts, accounts may incorrectly show as a possible password request. An error will be returned at...

Révisé: mercredi 24 août 2022
4232690 - Password Reset Needed notification being sent even after the password is set

Manual password reset notifications are sent on schedule, despite the password being reset before the scheduled time.

Révisé: mercredi 24 août 2022
4248202 - Password Management of Safeguard local admin users

Require Safeguard to manage the passwords of its own local admin users? (Like the bootstrap admin or any other local user with admin privileges...

Révisé: mercredi 24 août 2022
4260284 - Password fails to change on Unix / Linux assets with error"The platform responded with unexpected data: Enter New UNIX password:"

Changing password for account managed_acct. The platform responded with unexpected data: Enter New UNIX password: Password for account managed...

Révisé: mercredi 24 août 2022
4256673 - Password checks fail but password changes are successful on AD domain accounts

An AD directory account fails a "Password Check" with the below error: "Queuing task. Starting task. Verifying Password. The password for...

Révisé: mercredi 24 août 2022
4297857 - Password change/restart for dependent service completed with failure

Successful dependent service restart reported as Dependent Asset Update Failed in logs or Task Completed with Failure

Révisé: mercredi 24 août 2022
4287893 - Password change fails on SAP HANA

When attempting to manage accounts on SAP HANA, Safeguard is able to successfully connect to the target SAP HANA instance, check connection works...

Révisé: mercredi 24 août 2022
4252012 - Partition Owner "Authorization is required for this request. (60108)."

In Safeguard 6.9, a Partition Owner user (with no other permissions) is able to create an asset, but cannot create an account on that asset...

Révisé: mercredi 24 août 2022
4342913 - One Identity Safeguard | Business Overview #1 | Front-end Overview

This video provides a review of the various interfaces for Safeguard, both web and Windows client based.

Révisé: mercredi 24 août 2022
4340542 - One Identity Safeguard for Privileged Passwords security fix released in version 6.13.1 and 6.0.13 LTS

A security vulnerability was discovered in one of the authentication components that may be used when logging in to Safeguard for Privileged...

Révisé: mercredi 24 août 2022
4340452 - One Identity Safeguard for Privileged Passwords required Operating System Patch Pre-requisite for SPP 7.0 LTS

This patch includes the changes listed in the following sections. One Identity may generate additional patches for future releases of the product...

Révisé: mercredi 24 août 2022
4281296 - One Identity Safeguard | Business Overview #3 | Privileged Sessions

This video covers Privileged Sessions - how to start a session, request a session (approval process), playback, and so on.

Révisé: mercredi 24 août 2022
4277293 - One Identity Safeguard | Business Overview #4 | Logging and Session Review

This video covers the monitoring and recording of privileged sessions.

Révisé: mercredi 24 août 2022
4276890 - One Identity Safeguard | Business Overview #2 | Privileged Passwords

This video covers the Password request request process - password management for privileged accounts, as well as Password checkout/check-in.

Révisé: mercredi 24 août 2022
4273861 - One Identity Safeguard does not reset the passwords after check-in

After a successful request and check-in, safeguard does not reset the account password. The account is showed as "Pending Password Reset" in the...

Révisé: mercredi 24 août 2022
4263282 - One Identity Safeguard Licensing installation and review

This article will detail how to review what licenses are installed and how to install new ones if necessary.

Révisé: mercredi 24 août 2022
4232814 - One cluster member is using the incorrect SSL Certificate

One of the cluster members is using a self-signed certificate, rather than the 3rd party certificate that was imported.

Révisé: mercredi 24 août 2022
4260245 - On the logon screen is it possible to define which Identity Provider is the default (Local, Active Directory, External Federation etc)

On the logon screen is it possible to define which Identity Provider is the default (Local, Active Directory, External Federation etc)

Révisé: mercredi 24 août 2022
4263801 - On a "Asset Discovery" the "Directory" scan option is greyed out

When performing a "Asset Discovery" the "Directory" scan option is grayed out.

Révisé: mercredi 24 août 2022
4256573 - On 6.8 when attempting to o View Live Session from the Dashboard, or the Activity Center playback fails

When attempting to View Live Session from the Dashboard, or the Activity Center playback fails, the initial screen is displayed then an error is...

Révisé: mercredi 24 août 2022
4256536 - On 6.8 thick unable to add more that one Syslog event

On the 6.8 thick client, when trying to add multiple Syslog Events in Settings | External Intergration | Syslog, only the first event is being...

Révisé: mercredi 24 août 2022
4264281 - On 6.10 webclient unable to click "Submit Request"

On 6.10 webclient unable to click "Submit Request".  This occurs when the language is set to anything non-English, and there are time restrictions...

Révisé: mercredi 24 août 2022
4260238 - On 6.6 check-in password resets for SSH / RDP policies do not occur and the "Change password after check-in" option missing

When "Change password after check-in" has been set on a RDP / SSH policy, the password is not changed after check-in. The dashboard shows the...

Révisé: mercredi 24 août 2022
4260209 - On 6.10 webclient unable to click "Submit Request" on a "User Supplied" access request

When using a "User Supplied" access request, and requesting the access from the web client at the point submitting the request, the "Submit Request...

Révisé: mercredi 24 août 2022
4228979 - OKTA/Radius authentication failing with error message

When logging into One Identity SPP and it requests the One Time Password number, this error message is received: "Authentication failed for user...

Révisé: mercredi 24 août 2022
4293421 - Not possible to map various custom AD attributes to a Safeguard Directory property.

When mapping an AD attribute to a Safeguard attribute via Directory Attributes tab, it is not possible to select various custom attributes.  It...

Révisé: mercredi 24 août 2022
4293414 - No appliance available to execute platform request. (60609)

After upgrade from 2.x - 2.9 discovery jobs return "No appliance available to execute platform request. (60609)" message onscreen and in logs.

Révisé: mercredi 24 août 2022
4312761 - No active appliances available during upgrade installation

An issue was discovered in the expected availability of appliances when an upgrade is applied. Customer reports that no appliances were available...

Révisé: mercredi 24 août 2022
4260213 - Network Address fields do not allow the use of the underscore character in FQDNs or hostnames

The underscore character _ cannot be used in Network Address fields throughout SPP. For example, if the FQDN of a server is test_server01.test...

Révisé: mercredi 24 août 2022
4282600 - My Licensing - Self Service Key Retrieval and Key Refresh

How to retrieve or refresh a license key using the One Identity Support Portal 

Révisé: mercredi 24 août 2022
4279090 - My Licensing - Self Service Key Upgrade

How to upgrade your One Identity license key 

Révisé: mercredi 24 août 2022
4274197 - My Licencing - Self Service Key Merge

How to merge multiple license files into a single license file

Révisé: mercredi 24 août 2022
4257969 - Modifying the IP address on X0 interface in a cluster

Modifying the IP address on X0 interface in a cluster Where possible, we would recommend the you familiarise yourselves with the process in a...

Révisé: mercredi 24 août 2022
4231792 - Alarm is fired when an availability listener has more than one IP address

The HADR availability collection may cause an alert should an availability listener have more than one IP address.

Révisé: mercredi 24 août 2022
4246787 - After upgrading to 2.7 Directories no longer appears on the menu

After upgrading to 2.7 Directories no longer appears on the menu

Révisé: mercredi 24 août 2022
4218296 - After upgrading to 2.8, NTP errors are noted.

After an upgrade to 2.8, it is noted that every 15 mins there are unexpected NTP warnings.

Révisé: mercredi 24 août 2022
4305452 - After Safeguard upgrade from 2.5, the desktop player .exe is not found

After upgrading Safeguard from 2.5 to a 2.6 or above, when playing replaying a session the error: "Desktop Player - The Safeguard Desktop Player...

Révisé: mercredi 24 août 2022
4256577 - After install 6.6 the SSH Key options are different

When adding an Unix/Linux asset in 6.0 LTS, and selecting SSH Key authentication it was possible to select to use a global SSH key from the "SSH...

Révisé: mercredi 24 août 2022
4268756 - Fortinet with Virtual Domain

One Identity Safeguard is unable to manage Fortinet device configured with Virtual Domain.

Révisé: mercredi 24 août 2022
4254252 - Data for Custom OIDs is not collected by the SNMPInferred agent

An entry for the 1.3.6.1.4.1.318.1.1.26.4.3.1.5.1 OID was added to the "Custom Properties Configuration" list of the SNMPInferred agent to...

Révisé: mercredi 24 août 2022
4330963 - CVE-2013-4768 (MITRE) - Is Safeguard susceptible to remote attackers obtaining the HMAC from a RAKP message from the BMC.

Safeguard's baseboard management controller (BMC) utilizes the IPMI 2.0 specification which supports RMCP + Autenticated Key-Exchanged Protocol...

Révisé: mercredi 24 août 2022
4322052 - Customized RDP Session Settings

Enhancement Request to integrate an option for the user to set the RDP session settings when automatically starting a session from the Client or...

Révisé: mercredi 24 août 2022
4251460 - Minimum Required Permissions for Windows Asset and Directory Password Management and Sessions

Minimum Required Permissions for Windows Asset and Directory Password Management and Sessions

Révisé: mercredi 24 août 2022
4256349 - Microsoft Security Advisory ADV190023

Microsoft Security Advisory ADV190023 published to introduce LDAP channel binding and LDAP signing support. 

Révisé: mercredi 24 août 2022
4267039 - Microsoft CVE-2020-0601 Verification of Signatures using Elliptic Curve Cryptography

Microsoft recently released an update for Windows to correct a defect in the verification of signatures utilizing elliptic curve cryptography.   

Révisé: mercredi 24 août 2022
4209689 - Managing Windows accounts running services where the Windows Service is a Domain Account

How to manage services where the Windows service account is a domain account.

Révisé: mercredi 24 août 2022
4336029 - Managed accounts getting locked out in Active Directory

RDP sessions are failing to connect through Safeguard with the error below: "An Internal Error Occurred" When checking the Events viewer...

Révisé: mercredi 24 août 2022
4252957 - Signature and Timestamp indicators in Safeguard Desktop Player show Red X

Signature and Timestamp indicators in Safeguard Desktop Player show Red X

Révisé: mercredi 24 août 2022
4266964 - Session Playback from Safeguard Desktop Player fails

Starting with version 1.10.11 of the player, if a user attempts to playback a session from the activity center of the SPP user interface, the...

Révisé: mercredi 24 août 2022
4226731 - Security Architecture of One Identity Safeguard Hardware Appliances

How are the Safeguard Hardware appliances protected against possible attacks? What security measures are employed?

Révisé: mercredi 24 août 2022
4273543 - Intermittent Check Connection failure against Windows AD asset.

Error "No reachable DomainController servers found for domain yourdomain.com. (60301)"

Révisé: mercredi 24 août 2022
4259511 - Statement of Vulnerabilities Within Supermicro

A Bloomberg article has been stating that Supermicro has been compromised. Supermicro refutes these claims.

Révisé: mercredi 24 août 2022
4292992 - Starling mobile approvals not reflecting in Safeguard

Using the Approval Anywhere functionality with Starling Two Factor Authentication (2FA) app for mobile approvals of Safeguard password and session...

Révisé: mercredi 24 août 2022
4267532 - Starling Hybrid Subscription and Eligible Products

What is a Starling Hybrid Subscription and what products are eligible for for this subscription?

Révisé: mercredi 24 août 2022
4266866 - SqlServer and PostgreSQL assets continue to use cert even after the cert has been removed

In SPP SqlServer and PostgreSQL assets can be configured to require SSL. In this case, users will be required to add the certificate to the...

Révisé: mercredi 24 août 2022
4275766 - Active Directory agent is unable to collect data

Although the Active Directory agent is active and the prerequisites diagnostic tests are successful, the data collection is not happening. Below...

Révisé: mercredi 24 août 2022
4259856 - Account Restore / Suspend Platform Support

Safeguard provides customers with the ability to suspend and restore accounts for access. This means that the account on the asset is disabled...

Révisé: mercredi 24 août 2022
4264129 - Account description missing in 6.8 thick client

When making a request on the 6.8 or 6.9 thick client, and there are multiple accounts on an asset, the description of the accounts are missing on...

Révisé: mercredi 24 août 2022
4218981 - Ability to view past passwords for managed accounts in the SPP web interface

Password archive check is available on Safeguard Windows Client and same functionality is needed for the Safeguard Web Portal.

Révisé: mercredi 24 août 2022
4303643 - A User can request a session, but cannot see the approved session 'Play' icon via the web UI; this does show in the Desktop Client. Is this expected?

A User has an approved session, but the expected 'Play' button is missing via the web UI. The icon does show as expected in the Desktop Client.

Révisé: mercredi 24 août 2022
4215378 - A 'Check Connection' to a SSH Asset returned "SSH host key can not be verified"

When testing an Asset via the 'Check Connection' button an error may be returned.  The Safeguard 'Task' window my show "The known ssh host key does...

Révisé: mercredi 24 août 2022
4293402 - "You must be a One Identity Hybrid collaborator or an Organization Admin for your Starling organization in order to join to Starling"

When attempting to join Safeguard for Privileged Passwords to Starling for 2 Factor Authentication, the user selects "Join to Starling" but the...

Révisé: mercredi 24 août 2022
4259846 - "Access denied" for users who have exceeded their "Maximum Password Age"

When attempting to logon to Safeguard with a local user that has exceeded their "Maximum Password Age", the client and web interface report...

Révisé: mercredi 24 août 2022
4296201 - Safeguard SPP commit changes for all users in PAN OS

Safeguard SPP uses global 'commit' command in PAN OS to complete password changes. A Global Commit causes any uncommitted changes - regardless of...

Révisé: mercredi 24 août 2022
4263858 - Safeguard's Audit Log Management Configuration Panel fails with an error when clicking the Test button to send the audit logs to the archive server.

Safeguard's audit log management panel displays an error when clicking the Test button to send the audit logs to the Archive server. "Test...

Révisé: mercredi 24 août 2022
4209471 - Safeguard SPP not releasing commit locks after password change failure PAN OS

In PAN OS, Safeguard open a Commit Lock prior to performing a password change. The lock is released after successfully changing the password...

Révisé: mercredi 24 août 2022
4262910 - Safeguard Sessions Appliance join feature in Safeguard

The Asset Administrator can now join a Safeguard Sessions Appliance with a standalone primary  Safeguard for Privileged Passwords  Appliance. Once...

Révisé: mercredi 24 août 2022
4215489 - Safeguard lockout settings for domain or local users

Safeguard lockout settings apply to both domain and local users?

Révisé: mercredi 24 août 2022
4214173 - Safeguard returns a RAID warning: Raid status is "DEGRADED"

Safeguard has detected a RAID warning and a DEGRADED Alert may be seen.

Révisé: mercredi 24 août 2022
4312339 - Safeguard fails to import Directory User Group with Invalid Primary Authentication Provider error

Safeguard fails to import Directory User Group with Invalid Primary Authentication Provider error

Révisé: mercredi 24 août 2022
4263142 - Safeguard for Privilege Passwords for 223809 for Solution 314846 - Cluster patch distribution fails after 1 hour

This hotfix includes the changes outlined in the following sections. One Identity may generate additional hotfixes for future releases of the...

Révisé: mercredi 24 août 2022
4251628 - Safeguard for Privilege Passwords Root certificate update for Starling 2FA and Approval Anywhere

On the 1st of December 2019, One Identity Starling started to use a new web SSL certificate, signed by the Sectigo certificate authority. Safeguard...

Révisé: mercredi 24 août 2022
4259519 - Safeguard 6.0.0 Desktop Client does not display input field on warning dialog after precondition check failure

Safeguard patch precondition checks verify that certain conditions are met so that patching will be successful. This is to ensure there are no...

Révisé: mercredi 24 août 2022
4266772 - Root certificate update for Starling 2FA

On the 1st of December 2019, One Identity Starling will use a new web SSL certificate, signed by the Sectigo certificate authority.

Révisé: mercredi 24 août 2022
4255971 - Review button on review toast popup does not send a review

When the Safeguard is in the background, and a Review popup is shown, the "Review" button doesn't work when clicked.

Révisé: mercredi 24 août 2022
4251913 - Reviewer sees error "Internal error: CheckedOutTime is uninitialized while calculating actual duration" in thick client

When using an Session Access Request Policy, and ticking "Include password release with session requests". If the password was revealed to...

Révisé: mercredi 24 août 2022
4229996 - Request for the ability to set the object ID to different values in each environment

Requesting the ability to configure different starting values, in an effort to prevent overlap and confusion of Asset and Account IDs in Prod, UAT...

Révisé: mercredi 24 août 2022
4235425 - Request for a progress indicator when the Replica is joining the cluster.

Request for status indicator in the Cluster Management screen to indicate what % complete and/or a Total GB vs GB Sent or Received by Replica when...

Révisé: mercredi 24 août 2022
4264264 - Relocate and updating the ip address of the safeguard appliance.

Relocate and updating the ip address of the safeguard appliance.

Révisé: mercredi 24 août 2022
4260231 - RelayState Parameter in SAML

RelayState Parameter in SAML

Révisé: mercredi 24 août 2022
4251775 - Rebuilding a Safeguard Cluster from backup

Rebuilding a Safeguard Cluster from backup

Révisé: mercredi 24 août 2022
4273205 - Reassign session connections for on-prem VM (Hyper-V and VMware) after upgrade to SPP v6.0

This KB article applies to Hyper-V and VMware platforms only (not hardware appliances or cloud VMs). If you upgrade to v6.0 then restore a v2.x...

Révisé: mercredi 24 août 2022
4297434 - RDP sessions via Safeguard disable the desktop background

When performing a RDP session though Safeguard the Desktop Background is disabled.  Is it possible to globally modify the RDP file to adjust this...

Révisé: mercredi 24 août 2022
4298029 - RDP connection problems on unpatched Windows server and client machines

It may cause problems in RDP connections and usage of credential stores (including SPS-SPP joint operations) if the patches for handling CVE-2018...

Révisé: mercredi 24 août 2022
4328908 - Random 'Authentication failed' error when using the downloaded RDP file from SPP (WebUI)

Sometimes when the downloaded RDP file from SPP WebUI is ran, an error message pops up "Authentication failed". Sometimes it works after...

Révisé: mercredi 24 août 2022
4333707 - RADIUS Authentication with Okta is failing for a user

Using an Okta Radius server in Safeguard that is configured with Radius as Primary setting, when attempting to authenticate to Safeguard the...

Révisé: mercredi 24 août 2022
4323971 - Questions about Safeguard Desktop Player and session recordings

Questions about Safeguard Desktop Player and session recordings. 1. How are the files downloaded from the appliance? Is it using an Internet...

Révisé: mercredi 24 août 2022
4319563 - Questions about Offline Workflow Mode feature in SPP

Questions about Offline Workflow Mode feature in SPP. What is Offline Workflow Mode? Are passwords handled "business as usual" in Offline...

Révisé: mercredi 24 août 2022
4309254 - Question on Available for use across all partitions (Global Access)

UserA has ownership to account called A. UserA can see asset management account A. UserB, has ownership to account called B. UserB can see...

Révisé: mercredi 24 août 2022
4261522 - Push or Approver notifications on iOS devices appear lost if the screen is unlocked prior to approving / accepting the notification.

If the notification is not clicked / tapped when the screen is locked and instead the screen is unlocked it appears that the ability to approve the...

Révisé: mercredi 24 août 2022
4323892 - PSM RDP error: "The connection has been terminated because an unexpected server authentication certificate was received from the remote computer."

When trying to connect to a Windows server through a PSM request, the client receives the following error: "The connection has been terminated...

Révisé: mercredi 24 août 2022
4251649 - PSM Fails when using an account that is a member of the "Protected Users" AD Security Group

PSM Fails when using an account that is a member of the "Protected Users" AD Security Group, when attempting to connect the error is shown...

Révisé: mercredi 24 août 2022
4305120 - Privileged accounts attestation, Identity Manager Integration.

Is it possible to integrate Safeguard with Identity Manager for attestations? Customer has One Identity Manager and Safeguard. Request is to set...

Révisé: mercredi 24 août 2022
4263240 - Primary provider names must match for an SPS initiated RDP connection with SPP

The primary provider names must match for a Safeguard for Privilege Sessions (SPS) 6.6 initiated RDP connection with Safeguard for Privilege...

Révisé: mercredi 24 août 2022
4232820 - Error, "This action is not allowed at this time. A cluster data consistency operation is in progress and can take up to 24 hours."

When attempting to apply an upgrade patch, the following error was found in the logs,  " This action is not allowed at this time. A cluster data...

Révisé: mercredi 24 août 2022
4226812 - Error, "The appliance found at <IP address> has already joined a sessions module and cannot join this cluster. (60652)"

Error received when attempting to enroll an appliance as a Replica in a Cluster,   " The appliance found at <IP address> has already joined a...

Révisé: mercredi 24 août 2022
4316560 - Error, "Server timeout during read query at consistency LocalOne (0 replica(s) responded over 1 required). (50001)"

Users are not able to request passwords and receive the error, "Server timeout during read query at consistency LocalOne (0 replica(s) responded...

Révisé: mercredi 24 août 2022
4232898 - Error, "Certificate chain is not trusted. Reason: (PartialChain) A certificate chain could not be built to a trusted root authority. (60053)"

Error when trying to importing a new certificate in SPP, "Certificate chain is not trusted. Reason: (PartialChain) A certificate chain could not be...

Révisé: mercredi 24 août 2022
4232664 - Error when upgrading SPP, "The update cannot be applied: The update payload was not readable. Please confirm that you are using the appropriate file for this appliance platform.(100215)"

When attempting to upload an upgrade patch through the Safeguard Desktop Client, the following error is received, "The update cannot be applied...

Révisé: mercredi 24 août 2022
4232739 - Error when updating service account for Asset Discovery Rule, "Specify either an Account by ID or credentials, not both. (60409)

Attempting to modify the service account configured for an Asset Discovery Job. When attempting to make this change through the Desktop Client UI...

Révisé: mercredi 24 août 2022
4229913 - Error when performing a Check Connection, "The object exporter specified was not found."

When performing a Check Connection on a managed Windows Asset in SPP, it fails with the following error,  "System.Runtime.InteropServices...

Révisé: mercredi 24 août 2022
4293476 - Error when importing assets "Value cannot be null. Parameter name: source"

Error when importing assets via .CSV using Assets | Import Assets Button | CSV Template Assistant errors "Value cannot be null Paramater name...

Révisé: mercredi 24 août 2022
4209470 - Error when importing metadata.xml for External Federation

Error when importing External Federation metadata.xml generated by PingID (PingIdentity). Error: An error occurred while testing the...

Révisé: mercredi 24 août 2022
4256381 - Error when connecting to SSH sessions from SPP to SPS "Using keyboard-interactive authentication."

When attempting to connect to a session getting the error: "Using keyboard-interactive authentication. Password: Access denied Using...

Révisé: mercredi 24 août 2022
4251561 - Error when connecting to a session in Safeguard 6.6

After upgrading there is an error when attempting to connect to a RDP / SSH session in Safeguard 6.6  "The selected Access Request Policy...

Révisé: mercredi 24 août 2022
4232855 - Error when connecting through Safeguard PS, "Unauthorized -- 60094: Authorization is denied for this request."

When attempting to execute Safeguard PowerShell commandlets, the following error is received, "Unauthorized -- 60094: Authorization is denied for...

Révisé: mercredi 24 août 2022
4316585 - Error when attempting to upgrade SPP, "The update cannot be applied: The digital signature is not valid. (100104)"

When attempting to upload an upgrade patch through the Safeguard Desktop Client, it fails with the error, "The update cannot be applied: The...

Révisé: mercredi 24 août 2022
4251888 - Error when attempting a SPS session through SPP: "This computer can't connect to the remote computer. Try connecting again. If the problem continues, contact the owner of the remote computer or your network administrator".

Error when attempting a SPS session through SPP: "This computer can't connect to the remote computer. Try connecting again. If the problem...

Révisé: mercredi 24 août 2022
4260038 - Error when adding a favorite: "You are not authorized to create a session request for account 'id' on system 'id. (60941)"

When using "Add to Favorites" the error "You are not authorized to create a session request for account 'id' on system 'id. (60941)" is shown...

Révisé: mercredi 24 août 2022
4256721 - Error on the desktop client "The SSL/TLS connectiion to xxx is not secure due to the following certificate errors(s): RemoteCertificateChainErrors"

From 6.9 when using the thick client to connect to Safeguard the following error is shown: "The SSL/TLS connectiion to xxx is not secure due to...

Révisé: mercredi 24 août 2022
4259576 - Error on RDP session "The publisher of this remote connection can't be identified. Do you want to connect anyway?"

When connecting to a RDP session the following popup is seen: "The publisher of this remote connection can't be identified. Do you want to...

Révisé: mercredi 24 août 2022
4259763 - Error joining SPS to SPP "The session connection has a missing, invalid, or non-unique value "

Error joining to SPP:SPS has failed to join to SPP. For more information, see the error details. (JoinFailed) Error details: The session...

Révisé: mercredi 24 août 2022
4256182 - Error joining to SPS to SPS "Authorization is denied for this request"

Error joining to SPS to SPS "Authorization is denied for this request" Despite the user credentials entered having the correct permissions the...

Révisé: mercredi 24 août 2022
4290696 - Error connecting with certificate user via Powershell 'connect-safeguard': "400; Bad Request -- 0: Access denied"

In this example a certificate has been issued with a CRL Distribution Point (CDP) extension pointing to an LDAP end point. Using the built-in...

Révisé: mercredi 24 août 2022
4299631 - Can passwords be managed for an IBM DB2 database using Safeguard?

Is IBM DB2 supported by Safeguard as a platform?

Révisé: mercredi 24 août 2022
4228926 - Can entitlement reports be scheduled?

Is it possible to schedule entitlement reports like activity reports? Is this functionality available today?

Révisé: mercredi 24 août 2022
4303340 - Can a Safeguard Access Request Policy block file transfers in only one direction (such as allow uploads but block downloads)?

Is it possible to use an Access Request Policy to block file transfers in only one direction (such as block downloads but allow uploads)?

Révisé: mercredi 24 août 2022
4230076 - Cache issue when deleting certificate for Managed SQL and PostgreSQL Assets

When deleting a root CA certificate for a SQL or PostgreSQL managed asset, the connection from Safeguard to the target system will still...

Révisé: mercredi 24 août 2022
252260 - Enrolling and unjoining cluster members

Keep the following considerations in mind when performing the enroll replica and unjoin replica operations to create a Safeguard cluster

Révisé: mercredi 3 août 2022
232289 - What ports are required for communication between Safeguard cluster members?

What ports are required for communication between Safeguard cluster members?

Révisé: mercredi 3 août 2022
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