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Titre
"Error: unable to authenticate the user with the given credentials" when using multiple CA certificates sharing the same DN -
Description
If multiple CA certificates sharing the same DN are in use, the users might be unable to log in and will receive the error "Error: unable to authenticate the user with the given credentials". -
Cause
This issue is reproducible when multiple CA certificates sharing the same DN are in use. -
Résolution
Currently it is not possible to use multiple CA certificates sharing the same DN. In case of a DN collision, SPS will verify the logon certificate against only one of the uploaded CA certificates.
A development case has been created to investigate the possible solutions and enhancements. This KB Article will be updated when and if a solution is available.
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Demande de changement
BLI 415898