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Titre
Clicking on "rSMS Settings" results in an error: "System error occurred. For more information, view the event log." -
Description
In the PMAdmin Site, clicking on General Settings | rSMS Settings results in the following error message:
Error in the applicationSystem error occurred. For more information, view the event log.The PM - One Identity Password Manager Event Viewer logs shows the following error:Result: CriticalErrorInfo:System.Security.Cryptography.CryptographicException: The system cannot find the file specified.at System.Security.Cryptography.X509Certificates.X509Store.Open(OpenFlags flags)at QPM.Common.Helpers.CertificateHelper.<getCertificates>d__8.MoveNext()at System.Linq.Enumerable.WhereSelectEnumerableIterator`2.MoveNext()at System.Collections.Generic.List`1..ctor(IEnumerable`1 collection)at System.Linq.Enumerable.ToList[TSource](IEnumerable`1 source)at QPM.UI.Admin.MVC.Controllers.HomeController.RsmsSettings()In IIS Manager, the PMAdmin Application Pool is being run using an Active Directory or a local account, and not the default ApplicationPoolIdentity
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Cause
The Application Pool does not have access to load the necessary certificates because it is not configured to use to user profile of the App Pool Service Account. -
Résolution
In the IIS Manager:
- Expand the server name and select Application Pools
- Right-click on the PMAdmin Application Pool and select Advanced Settings...
- Set Load User Profile to TRUE
- In an elevated command prompt, run IISRESET