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Titre
Users are unable to register on Self-Service portal using Corporate authentication -
Description
Users are unable to register on Password Manager Self-Service portal using Corporate authentication and the following errors are thrown.
"Questions and Answers profile cannot be saved. Please try again."
OR
"Failed! Some errors occurred while updating your profile
System error occurred. Contact your administrator
Could not load file or assembly 'PhoneNumbers, Version=8.8.11.0, Culture=neutral, PublicKeyToken=null' or one of its dependencies. A strongly-named assembly is required. (Exception from HRESULT: 0x80131044)" -
Cause
This issue has been identified as a product defect and is being tracked by defect id #387569. -
Résolution
WORKAROUND
Populate the user's mobile number in Active Directory manually before the user register on the self-service website.
STATUS
The following defect ID 387569 has been created to address this issue and it will be fixed in a feature release version. Please refer to this article for updates or contact support referencing the Product defect ID. -
Demande de changement
387569