MCU memory did not refresh the database infromation correctly
1 - Restart the MCU service
a) Start | run and services.msc
b) Look for the following service: Quest One Management Console for Unix or Quest Identity Manager for Unix
c) Right click the service and select Restart
a) Log onto the machine as root user
b) Enter the following: /etc/init.d/mcu_service restart
Configure the Primary Sudo policy manually:
1 - SSh into the QPM server as root
2 - Review the options of the pmsrvconfig command
3 - Unconifgure the server if partially configured
4 - Configure the primary server and create a policy group
#pmsrvconfig -a -n
5 - In MCU select the QPM server and then Profile
If you are still having trouble, please collect the following information an open a Service Request with support:
1 - Stop the MCU service and backup the database. Please refer to KB95993 for instructions.
2 - Turn on MCU debug and No sugi cleanup and recreate issue. Please refer to KB113984 for instructions.
3 - Send any QPM logs output such as /opt/quest/qpm4u/install/pmsrvconfig_output_####.log that exists.
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