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Titre
System log on policy server shows following error message when editing policy "Production policy check out failed (failed to copy files)" -
Description
System log on policy server shows following error message when editing policy "Production policy check out failed (failed to copy files)"Running the 'pmpolicy sync' command shows this message:-------------------/opt/quest/sbin/pmpolicy sync** Synchronize local production policy [FAIL]- failed to copy files-------------------
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Cause
Possible space or inode issue on the filesystem.
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Résolution
Start a trace on the pmpolicy command and look for this error in the trace output:---------------------------------------------------------------------------11/20-17:09:37:551 00016165-00048158 132k pmpolicy Linux cnf_mkdir: failed to mkdir:/etc/opt/quest/qpm4u/._update_policy_48158 (No space left on device)---------------------------------------------------------------------------
- Start the pmpolicy trace by running the following command on the policy server:/opt/quest/sbin/pmpolicy -z on
- Run the 'pmpolicy sync' command:/opt/quest/sbin/pmpolicy sync
- Stop the trace:/opt/quest/sbin/pmpolicy -z off
- Check the following output file for the "No space left on device" error message./tmp/pmpolicy.trc- If you see the error message in the output, then use the following commands to determine if it is either a space or inode issue:------------------------------
Check for space issue on the filesystem containing /etc/opt/quest:
df
Check for inode availability:df -i
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RESOLUTION:Resolve any space or inode issues on the filesystem.